Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
73% would recommend it to a friend
Park Plaza Leeds City Centre
Was meant to check in at 3pm but was told room was not ready, when I asked when abouts would it be ready the girl on reception replied 'I don't know', so we came back 2 hours later an it was ready then an to my surpise underneath the bed was an empty used bottle of water and some loose change.
Clearly room hadn't been cleaned properly even though we had to wait longer for it.
Check in process was faustrating .
As a family of 8, we booked three rooms, when we arrived they said only one room was ready.
It was my dauther's graduation and we had travelled from London. I was trying to tell the lady checking us in to give us the room that was ready so my daughter could get ready but she just took her time . We were checked in a room at a time and the rooms were all over the place. 1 on 7th floor, 2nd room on 15th floor and the third room on 17th floor .
Very good accommodation
Had a great time in Leeds we were right in the centre.
Room was fantastic great views of the city. I would stay there again. Got a good price via this web site.
I paid quite a lot of money for this room and I was very disappointed by the quality of the room, it certainly didn't reflect the price.
There were two seperate beds but these were wobbly on the bases. The furniture was tatty and the bathroom was grubby. The decor was plain and boring so all in all I feel a bit ripped off, a travelodge or similar would of been as good but a lot more value for money.
Previous residents had clearly smoked.
Limited options. Bar lacked any atmosphere. All bright lights and little substance.
Basic but clean room.
Good value for money and ideally located, very central.
Patel Plaza Leeds
Rooms more pricey than Manchester part of chain with no breakfast included.
Room a little tired in places - gouge out of shelf and some staining to wall. Shower screen fixings required greater attention during cleaning.
Bed comfy and location excellent. Parking reduction in nearby parking great and could be paid for in advance at reception desk in hotel.
Extremely happy customer
My partner and I love this hotel.
It is conveniently located. The staff are always polite and friendly and the rooms are of fantastic quality.
Tired block of concrete
Not a welcoming place at all and not close to the First Direct Arena.
Staff were mostly 'trainees' according to their badges and had obviously not done the customer service training yet!