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100% would recommend it to a friend
one night stay - 01032014
Greg on reception was excellent- and helpful., giving Google map print-offs and verbal directions Julian in the bar was extremely courteous, helpful and professional; in every way..
We would like to return to the Frensham Pond Hotel again, sometime. Thank you team for a wonderful stay.
Friendly staff but room a little run down
We were greated very warmly by the receptionist, and were checked in without delay.
Our 3 year old was given a little welcome pack, which was a nice touch. We ate in the bar in the evening, and although there was a large function on, service was excellent - our food came quickly and the staff were patient with our son who wanted to order his own drink. Our room, a family room (1 double, 1 single) was plenty big enough with lots of storage. It was well heated and clean, but there was a small damp patch on the ceiling in the corner. The bathroom was small, and the shower head was fixed to the wall, at chest height which meant we had to duck - and we're not overly tall at 5ft 8. During the night as other guests opened and closed their doors our bedroom door did rattle. As we were there for one night only we didn't mention these "niggles". The breakfast was very nicely cooked and there was plenty of choice. Overall, it was a pleasant stay.
Great location very friendly staff rang to check is everything was ok Nice large room got extra teabags on request bathroom needs an update But overall room was good value for the money.
Great place to stay with nice large clean rooms
Just stayed the one night.
It was a lovely place to stay. Nice large room which was very clean and the bed was comfortable. The adjacent lake was a bonus with a nice walk around it.