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71% would recommend it to a friend
Last minute booking, great find
After a hectic weekend and a busy next day, so nice having this one day free to travel down in a relaxed manner, then also chill in the pool/jaccuzzi and generally chill & 're-charge'.
Tried our usual stop off in the area, but thought we'd try via Laterooms, brilliant find and a superb price. One we'll check again in the future
Soaps and shampoo were not renewed each day .
I booked the room for 2 adults , but only one set of towels were left for use, - this happened on two occasions and both times I had to ask them to bring extra towels .
The rooms are smaller than any other hotel I have stayed in . I expected the room to be a bit more spacious for the price I payed .
The food was very nice - but again I must say a little pricey . I enjoy cheese and crackers after a meal, but the cracker were soft !. , as if they were stale?.
I will not be using this hotel again .
First stay at this hotel, Very impressive.
Could not find any thing to fault. The staff were always available and friendly but never intrusive. The quality of rooms was excellent and very clean. My one regret is that due to other commitments I did not have time to sample the restaurant and leisure facilities
A tale of two places
Very grand approach to the hotel with a beautiful building and grounds.
Staff absolutely superb. However, stayed in a room that although in the old part of the hotel was large but very, very tired. Leaky taps, leaking windows, chipped bath, damaged wallpaper not repaired. poor lighting. But a comfy bed. I felt as though it could be a room saved for those who may be using discount booking sites as sometimes can appear to happen.
We only stayed for one night in a family room; two adults & two nine year olds.
The pool facilities were good as was the breakfast. We would have had dinner but felt the ambiance was a little 'stuffy' for children so ate out. Our room decoration was good but the pool changing rooms need a facelift. I was not happy with the size of the family room which was too small once the two single beds were added. Also, and more telling about the executive running of the Hotel was that the two sets of double aluminium reception main doors did not fit their frames and need changing. They could not be closed correctly to stop the high winds - most odd.
With the grand children!
Accommodation was just perfect for us, a spacious room not too far from the pool.
Breakfasts and Dinner very enjoyable and super surroundings around hotel.
We enjoyed our stay and proximity to Heathrow airport, however, I would expect a fridge or at least bottled water in the room
I know it sounds petty but the stupid England football flags gracing one of the corridors spoils the decor and out of place