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86% would recommend it to a friend
Over charged and being ignored!
Used automatic check out and found various additions been included on my account - service charges and a full rate for breakfast (£19) not the deal price of £15.
Have emailed but had no response.
Change of view
Last time I stayed with my husband at the Berystede we had not been very impressed but this time there was nothing to fault.
I was there very fleetingly but i found the staff extremely helpful, the room clean and pleasant and nothing to fault the breakfast which i had to have brought to my room at 6.15am.
Business Trip, Great stay with Great Leisure Facilities !
I often stay in the area for business and good accommodation with lesiure facilities at a reasonable price is hard to find in the south east.
So I mostly end up in glorified pubs with rooms. On this occasion I managed to find the Berystede at a reasonable price on laterooms so gave it a try. I am pleased to say I am glad I did. A "proper" hotel with pleasant staff and great leisure facilities. A good size gym with well stocked equipment, a large clean pool and extended aqua spa, indoors and out included in the price, as was breakfast. It was a bit further out along the A30 than I usually do but worth the extra bit of travel time to work. Thanks to the advanced booking deal on laterooms the price was acceptable too.
Ist Class - Especially the Food
We used the Pool and Spa - very relaxing.
The restaurant was fantastic and food first rate.
Smoke and Mirrors
This is a beautiful looking hotel in a beautiful part of the country.
When getting a good deal on late rooms you can see the attraction and upon driving into the car park and walking into reception you feel you have got yourself a great deal and are in for a great experience. sadly the reality is like many other hotels of this ilk and there are many flaws. here are the key points from my perspective: any room that is a decent price will be a long walk from reception. Room i stayed in was very nice , contemporary, clean and a huge bed , really good room . I always go for a hotel with a gym so I know what I am talking about . If you want to do cardio you will be fine , light weights or a minor resistance workout again you will be fine , a heavy resistance program you will need to be creative. The gym has members but wasn't busy and the locker rooms were nice with really good digital locks that don't need a pound coin or a padlock.Spa facilities were OK , pool fine , outdoor hot tub was quirky but not very hot just warm and to be honest got a bit boring on your own . The steam rooms and saunas all looked great but were just a bit lame and not really relaxing but it was a nice environment . So the food in the bar was distinctly average , had a burger and it was just typical hotel and nothing special. The bar area was fairly nice and felt like you were in a exclusive members club with a waiter service. I liked that there was an express checkout that was pushed under your door overnight, I just had to sign and pop it into a box and this was great but here is where my overall thoughts on the hotel changed. I was charged £5 for being served in the bar !!. I was also charged for a charity donation and for something else . The bar is also not cheap. My verdict is stay clear if its you on your own for a business trip but if you are a couple and are not on a budget then this would be a good pale to stay .
Was lucky enough to get room 340 and the Turret Suite.
Massive rooms and lovely facilities all for the price of an executive room. Only thing I would say the windows need some attention as they don't shut fully but other than that very nice and the air con was a plus. Breakfast great and well cooked.
very happy & worth the money
not much hotel grounds to walk around though
excellent value and comfort
Great room - Classic in the old part of the hotel
Compared to others in the party, this was a great room.
Spacious, huge bathroom and close to reception. Rooms in the low numbers (e.g. 104) are nearer to reception.