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89% would recommend it to a friend
Firstly, our room service breakfast was late, my partners poached eggs were hard and they completely forgot my breakfast order...which finally arrived 45 minutes after the arranged time...
No good if you've got a schedule to keep to. I rang reception the night before asking then to put our taxi booking back by 45 mins for the following day...however this never happened, which resulted in not one but two calls from reception trying to rush us, this was there incompetence not ours. I did feel sorry for the driver ...having to wait and missing out on potential jobs elsewhere. The second night we ordered more room service (more fool us I guess) the accompliments which we had asked for never arrivde which meant more phone calls and more delays before enjoying our meal. When it finally came to checking out we were charged for drinks that we hadn't had. It was only on closer inspection of the bill when packing the car we realised...we were refunded but it was annoying that we had to waste more of our own time reporting & correcting the issue. I have been in many hotels which don't market themselves as such calibre but which have ultimately delivered far superior services. Overall very disappointing.
The old part of the hotel is amazing.I stayed in the Osbourne Suite and that was an amazing room and a huge bathroom with a rol top bath.
The room was unclean with particular reference to the bathroom facility.
There were also stains on the bedsheets.
the frimley hall hotel was a good experience from start to finish, the staff were all polite and helpful the property was very clean and the grounds were beautiful and well kept the only small downside was the rooms were a tad small
Good hotel, good value.
Very quiet top quality hotel
The hotel and grounds are stunning, the rooms are well equipped and you will want for nothing.
The staff are polite and professional and a real asset to the hotel, the hotel is peaceful and if your looking to get away from it all this is the place
Overnight business stay
Perfectly adequate for overnight accommodation, gym had plenty equipment, staff helpful, food good.