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Reviews - Macdonald Frimley Hall Hotel & Spa

4AA Assessed Hotel Ratings explained
Lime Avenue off Portsmouth Road, Camberley, GU15 2BG
Macdonald Frimley Hall Hotel & Spa is set on three acres of landscaped grounds. It's timeless design includes a grand, ornately carved victorian staircase which leads to rooms boasting leaded windows and inlaid mahogany furniture. Located on the Berkshire / Surrey border, approximately 10 minutes drive from Ascot Racecourse, 5 minutes drive into Camberley and 10 minutes drive to Farnborough, this classical manor house hotel is a perfect base for Royal Ascot, Legoland, Windsor Castle, Thorpe Park, Wisley Royal Gardens, Virginia Water, Farnborough Airshow 2012 and many more.

The Frimley Hall Hotel and Spa boasts 98 luxurious bedrooms, all with air cooling facilities and all equipped with every modern amenity. Free wifi is available in all public areas, meetings rooms and guest rooms.
Frimley Hall's renowned award-winning Linden Restaurant is the perfect setting for any occasion, serving modern British cuisine with a menu that is both extensive and varied, supported by an excellent and carefully chosen wine list. The Gold Lounge serves a selection of Light Snacks and Traditional Afternoon Teas. The well established Sandhurst Bar is the perfect setting for pre-dinner drinks and after-dinner liqueurs.

Frimley Hall's Spa facilities include a 17 metre swimming pool, technogym, sauna and steam room plus 5 beauty treatment rooms.
Picture of Macdonald Frimley Hall Hotel & Spa, Camberley at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since September 2012 Customer recommendation
Guest Reviews Based on 36 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
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  • Family friendly
77% recommended this accommodation to a friend 79% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Not impressed!
Firstly, our room service breakfast was late, my partners poached eggs were hard and they completely forgot my breakfast order...which finally arrived 45 minutes after the arranged time... No good if you've got a schedule to keep to. I rang reception the night before asking then to put our taxi booking back by 45 mins for the following day...however this never happened, which resulted in not one but two calls from reception trying to rush us, this was there incompetence not ours! I did feel sorry for the driver ...having to wait and missing out on potential jobs elsewhere. The second night we ordered more room service (more fool us I guess) the accompliments which we had asked for never arrivde which meant more phone calls and more delays before enjoying our meal. When it finally came to checking out we were charged for drinks that we hadn't had! It was only on closer inspection of the bill when packing the car we realised...we were refunded but it was annoying that we had to waste more of our own time reporting & correcting the issue. I have been in many hotels which don't market themselves as such calibre but which have ultimately delivered far superior services! Overall very disappointing!

Reviewed by
ELEANOR L

From UK
Who stayed in June 2013

Couple

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The old part of the hotel is amazing.I stayed in the Osbourne Suite and that was an amazing room and a huge bathroom with a rol top bath.

Reviewed by
Ruth Craig

From Moraira, Spain
Who stayed in June 2013

Couple

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The room was unclean with particular reference to the bathroom facility. There were also stains on the bedsheets.

Reviewed by
A Tarik

From London, UK
Who stayed in May 2013

Family with young children

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hotel review
the frimley hall hotel was a good experience from start to finish, the staff were all polite and helpful the property was very clean and the grounds were beautiful and well kept the only small downside was the rooms were a tad small

Reviewed by
michael quirke

From Norwich, UK
Who stayed in May 2013

Couple

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Great
Good hotel, good value.

Reviewed by
j watts

From Worcester, UK
Who stayed in May 2013

Family with young children

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Very quiet top quality hotel
The hotel and grounds are stunning, the rooms are well equipped and you will want for nothing.
The staff are polite and professional and a real asset to the hotel, the hotel is peaceful and if your looking to get away from it all this is the place

Reviewed by
jonathan lock

From Glasgow, UK
Who stayed in May 2013

Travelling alone

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Overnight business stay
Perfectly adequate for overnight accommodation, gym had plenty equipment, staff helpful, food good.

Reviewed by
S Moss

From Widnes, UK
Who stayed in May 2013

Travelling alone

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Good hotel marred by meanness
I travel a lot and this is the first time a hotel has made a £3 charge for credit card payment

Reviewed by
John Drewry

From London, UK
Who stayed in March 2013

Couple

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Great overnight escape
great location - quiet - excellengt facillities

Reviewed by
Chris W

From UK
Who stayed in February 2013

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  • Family friendly

great hotel
the macdonald hotel is a great place to stay. the staff were the most polite friendly and helpful people iv ever encountered in any hotel/bed breakfast. The room was spotless and had everything you would need. The food was great, we only had breakfast, but there was plenty to choose from.We would definately reccomend the Macdonald at frimley hall, and we are already planning to go back there in April.

Reviewed by
d odonnell

From London, England
Who stayed in February 2013

Couple

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