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61% would recommend it to a friend
Very much a corporate hotel with a huge modern addition that dwarfs the original building.
The rooms appear to have poor views due to their orientation although they are well designed and ours was beautifully prepared. We slept well and had the pool etc to ourselves in the morning. Breakfast was as expected for a buffet with plenty of variety. The staff were helpful and friendly the exception being the lady who answered the phone during our check in and who passed us over to her colleague with the process having to begin again...poor customer service.
Ettington Chase represented good value, the location is convenient for Stratford and for exploring the Cotswolds. The surroundings are lovely but it's a shame you can't see them from the rooms.
Our 2 night stay was supposed to be relaxing treat for our 4th anniversary.
This unfortunately didn't happen. The cleanliness of our room was disgraceful. Dust everywhere.... Skirting boards, mirror, bed, trouser press, plug sockets. Daddy long legs and cobwebs in bedroom and bathroom. The bathroom was dire and in desperate need for a makeover. The grouting around the wall and floor tiles needs urgent attention. We were woken both mornings before 7am by lorries reversing and delivering. Rooms also require curtains as the blinds on the window do not keep out daylight.
On a positive, the hotel is lovely and the staff very attentive and friendly.
In need of general updating
Although generally clean and well presented, hotel has a slightly outdated feel - even more so when entering the room.
Again, clean, but worn around the edges. Bathroom had slightly musty smell, TV was very low-spec with very basic channels. Restaurant (dinner and breakfast) was nice, staff attentive and food very good ... if a little pricey.
Bland and needs an update.
Nice country hotel
Good hotel but heavy traffic from their getting into Stratford
Awful restaurant - over priced and laughable service!
A very nice hotel, quiet, clean and friendly staff, if you ever have a problem they will sort it out ASAP.
I will be stopping again in the future.
Leisure facilities good, but unsupervised, resulting in a group of teenagers jumping in on parents with small children.
WiFi is free only for 30 minutes and mobile reception poor.
Excellent hotel in a great location
I wouldn't hesitate to stay at this hotel again, and will recommend it; great customer service and handily located for planned trips to Stratford-on-Avon and the Heritage Motor Centre.
We received a warm welcome upon arrival and departure was equally as friendly and efficient. Breakfast was good although as we had plans elsewhere in the evenings I can't comment on the restaurant at the moment.