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88% would recommend it to a friend
Nice hotel very quaint clean and well organised, if I had a negative comment it would be the food and drink, my wife and I found the food in the brazzerie bland overcooked and the prosecco at £30 a bottle warm before being put in an ice bucket.
Unusually the courses also came to quickly not allowing enough time to digest the courses and although it's a 4 star hotel I felt the brazzerie food menu a little fussy
The swan down the road is a good food alternative
Other than that a very pleasant stay
Great food but tired accommodation
We live local and know the hotel fairly well.
So when it came to just have a single night stay we thought we would give it a try. We had a four poster bedroom which was in the style of "wolf hall", although clean it was cramped and the bathroom was very small with no ventilation and if you wanted a shower you had to hold the shower head whilst stopped in the bath. We dined in the brasserie and the selection and quality of food was excellent as was the breakfast. The hotel is in serious need of a refurbishment - it has a great location and structure but internally it is wanting.
Lovely hotel, restaurant and gardens, let down by a small room [number 40] with too much clutter and nowhere to put toiletries in the bathroom .
Also found it quite disturbing to hear the people in the neighbouring room use the toilet. . Would like to stay again with assurance of a better room .
Lovely Hotel, friendly welcome and attentive staff.
Made me feel welcome the moment I arrived and had a very pleasant stay.
Parking was good also. Cleanliness was second to none and would definitely stay again. Thank you.
Meeting up with old friends
We thoroughly enjoyed our stay.
The hotel, room, restaurant and bar were excellent. The staff were friendly and efficient. It was a good choice.
Last minute getaway
Hotel is charming, very nicely decorated public rooms with a lovely formal garden.
The bar area was pleasant with a good selection of drinks. The library was filled with plenty of interesting books complemented by an open log fire that warmed a soggy afternoon. The Brasserie food was very good, especially since the staff were aware of gluten free options and offered to adapt any dishes that were to my liking. Breakfast was partial self serve, and again there was GF bread available. Although we booked a superior double with seating area, we didn't get the seating area - disappointingly, the room was adjacent to the passenger lift, too. That aside, the hotel was as described on their website.
The room was really well presented and the staff were more than helpful with everything.
A very nice stay in a very relaxing hotel.
Such a special stay, afternoon tea is a must.
Can't wait to stay again.