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92% would recommend it to a friend
Staff always friendly and atmosphere quite relaxed for a busy airport hotel
Somewhere to sleep after late night flight
I booked a room at the Hampton by Hilton as our flight home was not due to arrive in Gatwick until nearly 2am, and I didn't want to drive home on no sleep.
We got to the hotel at 2:15, and found (not surprisingly) that there was no one at the reception desk, and no call-bell. I had to knock on the door behind the desk to get someone to check us in. Apart from this the stay was pleasant, breakfast good, and we were pleasantly suprised to find gluten free options available in the breakfast buffet. I would happily stay here again.
Arrived by train. Transfer to North terminal was easy. Finding the hotel not so. You had to go up and down a series of lifts that was not well presented. Would go back. Eat there and had Southern Fried chicken salad. Mistake. Chicken watery like a cheap ready meal. Only real complaint.
Would stay again
Had to spend a night between flights.
Staff could not have been more helpful. Twin room was roomy, big beds, huge duvets, lovely shower and nice brekkie included.
fantastic hotel could not ask for more
Fantastic stay wife injured on holiday reception tried to find room on low floor but full ad after midnight room lovely breakfast great everything great will book this hotel again can find better
Perfect Airport Accomodation
This is a great hotel to stay in before flying off on holiday the next day.
It is really easy to get to by train and is right at North Terminal ready for check in the next day. Could not really fault the room - bed was really comfy, fan/heater to adjust temperature, TV, radio, room was nice and spacious and clean. Great shower and lovely towels, shower gel etc., etc. Breakfast was very good, I am vegetarian and there was plenty I could eat - they even had soya milk. Although it would have been nice to see veggie sausages with the hot food. Evening meals were quite limited and the downstairs bar/reception area was quite cold although I think that's because they are refurbishing that part of the airport at the moment. However, you can just pop over to South Terminal where there is a bar and a restaurant if you don't want to eat in the hotel. Would definitely stay here again if I'm getting an early flight!
Excellent soundproofing. Did not eat there so cannot comment on food it looked good. Breakfast was offered at 4.50am . Signposting to hotel in terminal was poor due to renovations.
Good but noisy and poor breakfast
Room had an annoying noise in the bathroom.
The extractor did never stop. Breakfast, as usual, is very basic. Fruit and bread could clearly be of better quality. Beyond that, I would stay again
Comfortable and convenient for our flight to Rome