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Reviews - The Buttery Hotel


11 Broad Street, ,, Oxford, OX1 3AP

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (39)

90% would recommend it to a friend


Customer service


Food quality

Room quality


  • Richard S

  • November 2014

Mixed views

The single room I was in had a jammed (open) window so they moved me to another room (much nicer), but in the morning I found the shower did not work ...

  • Lorraine T

  • November 2014

A very comfortable and clean little hotel, right in the middle of Oxford.

The winding staircase up to reception might be a bit daunting to some, especially if you have a heavy suitcase.

But all I need to do was ask for help, and it was given immediately with a smile!

  • L Kirk

  • October 2014

Buttery Hotel

Fine, a little expensive and can be noisy as it is on Broad St, but very nice room.

The entrance is up some winding steep stairs, so could be a problem for anyone with mobility issues. Overall good though

  • G Smith

  • October 2014

Perfect location.

Amazingly perfect location on Broad Street overlooking Balliol College.

If you want to be in the centre of things then this is it..

  • R Wright

  • October 2014

Great location

Great central location.

Perfectly adequate for a night though room a bit like student accommodation. Tiny ensuite but clean.

  • william b

  • September 2014

great staff, great position

very good staff, especially Vicky, who was on reception the day I departed.

Will stay again.

  • Mark F

  • September 2014

Location is excellent (although a bit hard to find after dark).

Room very comfortable. Room overlooking Balliol College frontage; Noisy due to numbers of young people enjoying the space on a warm September evening. Not the Buttery's making, but worth considering if you want a quiet night. Breakfast choice apparently constrained by listed building status, but perfectly adequate.

  • F Dolan

  • September 2014

Wonderful service

Everything is superb at the Buttery.

All the staff are attentive, helpful, and very friendly and standard of cleanliness superb. I would give this experience the top rating but for the fact I stayed in a noisy room. It was at the top of the stairs into the hotel and near the public toilet and also where the staff assemble in the morning. The housemaid was talking outside my room to other staff early on Saturday morning. I could also at times hear every word spoken form the reception staff answering the phone, or speaking to customers. I would stay here again and recommend it to you but avoid the room at the top of the stairs.

  • Clare B

  • September 2014

City break for graduation

Lovely stay, in the centre of town.

Close to everything you need in the centre of town. Breakfast was lovely, fresh and prompt service. Lots of steep stairs though so may not but suitable if mobility is a problem