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Reviews - The Aubrey Park Hotel

4Self Classified Hotel Ratings explained
Hemel Hempstead Road , Redbourn, AL3 7AF
A quiet woodland backdrop in 9 acres of rolling English countryside sets the scene for a stay that's well and truly relaxing whether you're on business or just taking a break; and whilst our heritage stretches back to 1287, we've been brought bang up to date with fresh, contemporary interiors including our light, airy Brasserie serving great seasonal food and all-time favourites too.

What’s more as an independent hotel we’re able to be completely flexible, so whatever your hotel needs in and around St Albans and Hemel Hempstead may be, we’re at your service! Come and try us out.
Our rooms are decorated in a soothing classic contemporary style with big welcoming beds, soft duvets and fresh white linen, all designed to make your stay as comfortable as possible.
Whether you fancy a simple burger, a fresh salad or one of our signature dishes such as the Whole Roasted Partridge, you'll find our light, bright Brasserie is perfect for relaxing over a long, lazy lunch, grabbing a speedy bite to eat or settling in for the evening to celebrate a special occasion with friends and family.
A friendly, laid back atmosphere - just right for getting together with friends and colleagues for a few drinks or a light meal. From fresh coffee in the morning to late cocktails and snacks before heading off to bed, we're completely flexible.

Not to be missed is Afternoon Tea at Aubrey Park. Freshly made scones and homemade cakes are just a couple of the delights on the menu at the moment, perfect for a little indulgence any day of the week whether it's in the Bar & Lounge itself or outside on the terrace.
Picture of The Aubrey Park Hotel, Redbourn at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since December 2012 Customer recommendation
Guest Reviews Based on 118 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
85% recommended this accommodation to a friend 87% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Dining experience
If you're staying in this hotel then dining in the restaurant is an absolute MUST. The food is excellent; beautifully served and a treat on the taste buds. The rooms are very nice although I thought, for a Superior room, quite small. Comfy beds though and all staff were absolutely delightful.

Reviewed by
S Marriott

From UK
Who stayed in October 2013

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

The staff as this hotel could not do enough for us and was very diligent and friendly, unfortunately the one member of staff who let her colleagues down was the lady who initially booked us in. She seemed very aloof and not very welcoming at all when we first arrived at the hotel which is a shame as initially we felt that we were not made welcome. She asked us if we wanted a newspaper but did not ask if we wanted to book a table in the restaurant or anything. She just handed us a leaflet showing us the services of the hotel and pointed us in the direction of the rooms. A smile costs nothing. However the staff in all other areas of the hotel was fantastic. Well Done.
We used the swimming pool area which was nice. Unfortunately again this year the steam room and sauna was not working. The same thing happened to us last year when we stayed here so as yet we still have not had the chance to use these facilities!
We ate in the restaurant that evening which was lovely. The hotel I think should look into making the middle bar more eating friendly so bar meals can be taken there. We would have preferred to have a bar meal as we had children but there did not seem to be any atmosphere in the middle room at all. The bar next to the restaurant is fine but not adapted to eat in here really. I think a lot more people would have bar meals if the layout was changed around a bit.
Other than that we have a lovely stay.
Breakfast was plentiful as well but my children would have liked to see Hot Chocolate as a choice on the menu so perhaps that it something that could be added perhaps.

Reviewed by
S ODonnell

From Nottingham, UK
Who stayed in October 2013

Couple

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We have stayed twice at the hotel and each time we have thoroughly enjoyed our stay and will certainly stay again when we are in the area.

Reviewed by
Mavis S

From Rochdale, UK
Who stayed in October 2013

Couple

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  • Hotel cleanliness
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  • Value for money
  • Quality of food
  • Family friendly

Excellent experience
The room was obviously recently refurbished to a high standard. Reception was friendly and efficient. Buffet breakfast was good quality.
Overall, excellent value for money

Reviewed by
E Somers

From UK
Who stayed in October 2013

Couple

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  • Family friendly

hassle free stay
Would recommend it to anyone lovely warm welcome as soon as we walked through the door. there was a function going on at the hotel and they even put us in a room were we would not be disturbed
the room was spotless clean linen everything you needed could not ask for anything more. we also had room service which was very good
The food was excellent all in all could not fault it, would come back again

Reviewed by
F Midgley

From Pickering, UK
Who stayed in October 2013

Couple

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What?!
Dirty Sheets, dirty towels snooty staff lift button stolen and not replaced? Room service took forever! No iron in room however description says there is! Paid less and got more in London!

Reviewed by
Thomas W

From UK
Who stayed in October 2013

Couple

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Would stay there again

Reviewed by
H Hardcastle

From Hemel Hempstead, UK
Who stayed in October 2013

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  • Quality of food
  • Family friendly

Love Aubury park
Clean and friendly hotel- the only niggle I can think of is one packet of biscuit to two guest- would be nicer if there were 2 packets of biscuits.
Other than that- awesome hotel!!

Reviewed by
nnemdi o

From UK
Who stayed in September 2013

Couple

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  • Quality of food
  • Family friendly

Room was lovely, hotel feels dated and restaurant needs work
Reception dealt with a mix up in bookings quickly and we could check in early. The room was a good distance from reception through dated and slightly run-down corridors. Room was modern and clean, perfectly good for a night away. There was noise during the night from people returning to their rooms. In the morning, there was no hot water for a shower; we were made to wait 15 minutes for a table at breakfast; we had to ask for cutlery / coffee and other items. Food was average.

Reviewed by
S Brown

From Derby, England
Who stayed in September 2013

Couple

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Ok,
was an ok stay, bar food wasnt great, breakfast was nice, didnt use the restaurant. Bit old and tired but clean and comfy. Easy on site parking.

Reviewed by
Louise P

From Basingstoke, UK
Who stayed in September 2013

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