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Reviews - The Albany


80 Sydenham Rd, ,, Guildford, GU1 3SA

Price From 124.51 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (22)

68% would recommend it to a friend


Customer service


Food quality

Room quality


  • William L

  • October 2015

Good staff and clean, but facilities limited or non functional

Staff were considerate and helpful and the place was clean though it is in need of repair and redecoration.

Breakfast consisted of packet of cornflakes (no choice) /uht milk carton/orange juice bottle. Packets of tea/coffee/chocolate but no sugar. All just left to be eaten in the room. The TV did not work nor did the electric heater.(only source of heat). One of the electric sockets had been shattered and would be hazardous for a small child.

  • mark p

  • September 2015

very poor and be aware, this is a tired room situated above a pub

No off street parking, luckily i stayed on a saturday night/sunday when the parking was free, or else I would have had to pay/ The bed matress was very old and felt like a bag of broken bricks to sleep on.

The bedroom blind must've been 20+ yeards old, chunks of it were missing such that the street light poured into the room at night. The bedroom window could not be closed. I spent 1.5 hours trying to fix the TV, to no avail, and I could not see anything physically wrong with the set up (each staff member was unable to help me). There was no lock on the bathroom door. There was no screen in the bathroom so we were both showering in front of a huge frosted glass window (clearly visible from the street). The bedroom lock was cheap, and insignfcant, we did not feel secure as anyone could have walked in off the street and forced the door open with negligible force. The postcode was not recognised by my sat nav. We were given inadequate instructions as to how to reach the "hotel" and how it is located in a bizarre one way system. There was no warning that the room was above a pub. The portable fridge, although a nice touch, was as noisy as a train constantly going past. The bathroom cold tap washer needs replacing, as there was a constant dripping unless forced shut.

Overall, a shabby room.

  • Zoe C

  • August 2015

Worst place I have ever booked

'Continental' breakfast for two was small box of coco pops and small box of cornflakes (never offered a choice) and two bottles of out of date apple juice.

The mini fridge did not have a lead so obviously didn't work. The kettle had a broken lid and was dirty in the cracks. There was no soap in the bathroom. The TV didn't work. The mattress was very old. The lumps and springs were visible even with all the bedding on. It was very uncomfortable and spent most of the night awake. I was was expecting basic but not unfit for purpose.

  • Lynne S

  • July 2015

Very spacious room

We were welcomed by a very nice, friendly girl behind the bar.

We had booked a family room, so it had a double and a single bed in it. The room could do with a lick of paint and curtains instead of blinds to stop the morning light streaming in. But a nice big en suite bathroom. The room has a mini fridge which had orange juice and milk in it. Cereal is offered as well as tea & coffee making facilities in the room. Parking is a bit of a pain, there are parking bays but these are for permit holders and we weren't sure if we could park in these on the Saturday evening after 6pm. But found a short stay car park which offered £1.00 from 6pm on Saturday until 11am Sunday morning. Very happy, would stay again.

  • R Speller

  • July 2015

The Albany

The bar staff dealt with us fairly soon after we arrived and were very friendly.

The information/instructions about use of the room were very clear. The entrance hall, the handrail, window sills and the door to our room were all grimy. The room not been cleaned - the carpet was dirty - nor had the bathroom. However, the towels and bed linen were clean and the bed was comfortable. When we asked where breakfast was served we were shown the table in our room that had two packets of corn flakes, UHT milk and two bottles of orange juice. We decided to have breakfast out.

  • V cole

  • June 2015

Bad experience

Shown room someone else already in.

given another room with double bed we needed twin beds eventually they come up with more sheets told us to split the beds and make our own beds up.

Refused to pay the bill now got the inconvenience of sorting it out with laterooms.

  • sian hobson

  • April 2015

ideal location for ACM

my son had a music audition so the albany was an ideal place to stay

  • Teresa S

  • April 2015

The Albany

The room I booked was supposed to be a double but was given room 1 which was twin, the room though was clean and modern and excellent value for money.

There was only one complaint the blind on the window was broken and needs replacing asap. The breakfast consisted of a small box of cereal each and a bottle of juice but for the price in this area that was adequate. We were woken early by a knock at the door by a member of staff who asked if we were staying for another night - there was no information in the room for check out times, although we left by 11. We would recommend this pub for a night stay as it is in an ideal area if visiting Guildford.

  • sally M

  • March 2015

Good value

The Albany is a value for money B and B pub round the corner from the shopping centre of Guildford.

Very well appointed room with ensuite shower, clean comfortable bed, good furnishings. Restaurant in pub serves good quality food. The pub could be noisy, (rugby match on TV when I arrived) but I had a room on the top floor so it was ok for me. Not suitable for any one with disabilities as there were two flights of steep stairs up to my room. Overall very good.

  • M Britcliffe

  • March 2015

Enjoyable stay in Guildford

Booked in to Albany after friends recommended it so I knew of the set up before hand.

My room was on top floor and was comfortable and clean. The staff were very helpful and sorted out a mix up about my room with minimum fuss. My only slight grumble would be that there was no real choice of breakfast cereal left in the room. First morning cornflakes and fruit and fibre ( love fruit and fibre so sorted!) Second morning cornflakes and coco pops (dont like either of them so no breakfast for me that morning) However I would definately come back again.