Reviews - Portland Hotel


2/4 Langhorne Gardens, ,, Folkestone, CT20 2EA

Price From 136.58 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (17)

82% would recommend it to a friend


Customer service

Food quality

Room quality


  • Jeff H

  • July 2015


The hotel is accessed through a very nice modern bar with open air beer garden to the front.

It was quiet when we were there so don't know what it would be like if it was very busy. The only drawback was that our room was on the top floor up a lot of stairs.No lift.

  • t lovejoy

  • July 2015


The room was clean but there were no wardrobes or clothes rails no towel rails or shelves in bathroom they messed up with the payment I ended up paying £212 over the top and waiting three days for it to come back in my bank.

Also I did not like the idea of the reception being in the bar.

  • Jessica F

  • January 2015

The customer service and breakfast in the morning was amazing.

The staff felt welcoming and the room was very good value for money.

  • Adrian A

  • December 2014

A perfect stay.

I regularly need budget accommodation in the area.

I have stayed at a number of places where the overall experience is not always great but just about tolerable. The Portland Hotel is completely different, from the friendly welcome in the attractive sea front bar to the spotlessly clean and well maintained and attractive room. Breakfast is available from 7am which means that I can actually have one before I need to leave. Efficiently run and terrific value for money, I look forward to staying there again soon.

  • diane f

  • October 2014

comfortable stay.

  • David Heathcote

  • October 2014

Good value

Good value for money at £26.50 per night.

Breakfast also includes a selection of hot food, which was a nice surprise as the menu said continental.

  • D Nicol

  • August 2014

Room at the Top

We were very impressed with our stay from beginning to end.

We received an email from the hotel soon after booking giving full details of parking arrangements and check-in procedure. We were also impressed with the efficiency of the staff who were clearly expecting us and had everything ready. The stairs to the 3rd floor were a bit of a bind but we had advanced notice of these so were prepared. The Breakfast the next morning was wonderful. The Portland is excellent value for money. we would definitely return again.

  • Werner S

  • August 2014

shortage environment in the room

no cupboard, badly soundproofed

  • Aaron Kelly

  • July 2014

Was a nice surprise

  • Jim M

  • July 2014

A good overnight stay

This is an OK overnight stay if you like your continental breakfast.

As far as food is concerned the meal I had in the evening was OK but fairly mundane. I did not realise that the breakfast was continental when I booked and cannot comment on what was provided. I cannot understand hotels in the UK that do not provide proper breakfast. Continental should surely be an optional extra.