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84% would recommend it to a friend
Amazing hotel as usual
Hotel was really clean, staff were friendly and helpful when it came to asking questions etc.
Room was really lovely, was given room #150 which was a disabled guest room with a walk in shower. Room was large and beds were comfortable. Breakfast is a buffet breakfast with stuff like cereals and hot stuff like fried foods alongside fruit and continental stuff i.e croissants etc. Spa/Swimming Pool/Gym etc was lovely again and had a great time there. Overall, I would totally reccoment this to people who go down to coventry for a short stay.
VILLAGE URBAN RESORT Coventry
Nice hotel and facilities.
VILLAGE URBAN RESORT Coventry
Excellent hotel would stay again!
I really like the Village hotels they are always of a high standard with nice efficient staff, Unfortunately, this time we were really disappointed with the Verve Grill, the service was slow, didn't like the refurbished restaurant - it's really badly designed for the Sunday Carvery, also, on the menu a starter and a desert was not available even though we were first in the restaurant.
Comfy beds, nice white towels, clean linen all that you could want in a decent hotel.
Leisure facilities one of the best we have used, staff very friendly and helpful. In all a very enjoyable short stay.
OK if you are a heavy sleeper
Our room was situated near the main entrance and we were disturbed several times by loud voices whilst people attending a function congregated outside to smoke, waited for taxis etc.
The phone in our room didn't work so we were unable to complain easily. The night manager eventually moved us after my partner got dressed and went to reception to complain but it was too little too late and should not have been allowed to happen in the first place.
Nice hotel and say - great value for money
The hotel is a large complex type with a separate bar and restaurant.
There are many function rooms in there also which can create a lot of non resident traffic in/around the hotel.
I used the pool/spa area - but thee was a kids swimming lessons happening which was a surprise for a hotel pool - it did put me off using the spa again and it would make me think twice about using this hotel again. The rooms were clean, big enough and had everything you need. Cant complain for the price.
The rooms were nice - but I felt I was in a badly designed nightclub which probably catered for christmas parties.
the room service I must say was shocking, I requested Crab and Chilli Linguini - this tasted dreadful looked dreadful and was overpriced. The front desk didnt have enough staff looking after it -
On a positive note the breakfast was nice and so were the waiting staff
nice lively hotel
stayed here for 1 night on a friday night with my 9yr old daughter.
hotel was nice, was very lively in the lobby / bar area as it was a friday night, by the looks of it the locals come here to drink and socialize. xmas decs were up so made it quite festive. made use of the swimming pool and sauna, nice size sauna, steam room..well - sat in it for a couple of mins, but there was no steam coming out and quite cold in there.
gym looked good, would have used given the opportunity. buffet breakfast was v good and the staff helpful. reception gave me a travel toothpaste as i had forgot to pack one - kudos. the tv in the room could have been better, poor reception and only a few basic channels plus sky sports 1-3 if you like watching sport. no epg, generic remotes on a phillips32'' flatscreen..hmm whats that about. strong wifi in the room which was nice. overall good value for money especially of you are going to use the gym and pool. would come again.
Great Stop-over, would book with this hotel again.
Very clean, wonderful bed, good food and close to town centre Can't comment on the spa as didn't have time to use it.
Only two negatives, the reception staff need to be more customer focused and new pillows please they are awful.