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57% would recommend it to a friend
Overnight stay as my son in Leeds hospital
Me and my ex wife stopped for one night as our son was having an operation.
The staff was friendly and the food was satisfactory but the rooms was very disappointing.
There was a thick with dust on the top of the headboard and higher surfaces
The smoke detector was covered over with a plastic bag and there was some really bad stains on the carpet.
As a frequent user of hotels as a large golfing party these premises are letting not upto standards.
Hotel was ok for the amount of time we spent there.
Arrived at the hotel at 12:30 on our way up to Newcastle, when I asked I if I could book in as we may not get back to the hotel to midnight we were told yes and charged a extra £15.
one out of 2 nights was value for the money
We couldn't fault the hotel on the first night.
Bar staff was fantastic. Second night we had no hot water took the manager to after 23:00 to come to the room with two bottle of wine to fob us off saying her had fixed the shower. When I got in it the water was freezing. By this time was getting realy late and we wanted to go out. For us to find out in the morning no1 had hot water and the bar wasn't not open because of flood damage. So being fobbed off and lied to by the manager.hot water was the minimum you expect when stoping in a hotel
The staff at this hotel were lovely very friendly welcoming and helpful and supplied s great service.
excellent duty manager
good value for money,only exception was, onreturning to hotel one day,our room had not been cleaned!!.
this matter was soon rectified by the duty manager who made the beds,topped up the tea and coffee and supplied new towels.
Britannia Leeds Hotel
Very nice room
Good cheaply priced hotel
We stay here regularly,we got a good deal this time ,however I did feel had we paying more I would have been very disappointed,as I pointed out the receptionist at check out .
The bathroom although seemingly clean ,wasn't.. So much so,that we didn't use the shower or bath. We had 1 towel for 2 of us ,and 2 end of roll toilet rolls??.
We were there to attend a funeral,so I couldn't be bothered to complain ,but everything else was ok. The bar staff were friendly and efficient
alright for the money
It was okay, the glasses in the room was a bit filthy but can't complain for the money, we was also a bit gutted how far away from center it was but I guess this isn't there fault.
Basis accommodation below my expectations
I have stayed at the Britannia on a few occasions now and I haven't been disappointed at all, the last time I stayed the ceiling fan was stuck on and was quite noisy and even though the reception staff were very busy with a coach load of travellers they still moved me with the least amount of fuss and were very good about it.