Reviews - Hilton London Heathrow Airport Terminal 5


Poyle Road, Colnbrook, SL3 0FF

Price From 247.60 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (6)

83% would recommend it to a friend


Customer service

Food quality

Room quality


  • Sandra S

  • April 2015

Hilton London Heathrow Airport Terminal 5

Absolutely gorgeous, expensive but it is london, but completely inappropriate for children.

  • A Kaur

  • December 2014

Smiles all the way!

Absolutely loved my stay at the Hilton Heathrow terminal five.

The customer service was hundred percent. Very well presented very kind well spoken and extremely helpful. Going up tomorrow and I came across many members of staff that worked in the Hilton hotel, it was lovely how every single one of them managed to say good evening and hope I have a nice day and if there was anything I needed that I should inform them.

The room was very nice and clean. Flowed very nice and like a few other hotels that have seen recently- which I was very glad. I requested a room which allowed me to look towards Heathrow airport so I can see some planes,wasn't overly impressed with view I would've preferred more of a view facing towards Heathrow airport runways.

The bathroom toilet was very clean however the bath tub had extra attention.

I did order room service which was brilliant. Customer service and the weight train was on point very nice very friendly. Wasn't overly impressed with the fact that I had to pay quite a bit for parking overnight. Overall it was a very beautiful experience spending a night at this hotel during the month of Christmas on business.. The hotel had a very warm Christmas feeling.

  • Edward T

  • October 2014

An impressive venue

generally a very good experience during my stay.

A couple of minor niggles - those items that were not included in the rate are charged at a handsome premium (parking and breakfast); and water cups missing in the gym even after a request - but otherwise a very pleasant stay.

  • A Siddall

  • November 2013


  • J Jensen

  • October 2013

Enjoyable experience

All staff were polite and helpful.

The rooms were very clean, and, more importantly, the bed was comfortable. This was the last hotel stay of a two week journey through the Middle East and London. It was nice to end the trip on a high note. Thanks.

  • David M

  • October 2013

short stay

Very nice hotel