Reviews - Hilton London Stansted Airport Hotel


Round Coppice Road, Stansted, CM24 1SF

Price From 202.48 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (17)

88% would recommend it to a friend


Customer service

Food quality

Room quality


  • P Burke

  • November 2015

Gateway to our London weekend

Arrived early hours after a very long day of travel.

First impressions were great, loved the decor, trendy and very comfortable. Room was good. Enjoyed breakfast, plenty of choice. Staff very helpful and friendly. Excellent stay.

  • Deirdre Mcshane

  • November 2015

My stay at the Hilton for my husbands 50th .

Lovely hotel to stay in breakfast was fabulous

  • Ashley Hill

  • June 2015

Let down by technology, poor customer service, would not recommend

Arrived at the hotel and could not check in due to a server error, waiting at reception for 20 minutes and was told the cleaner would meet me at the room and let me in.

Arrived at my room and the cleaner did indeed let me in. However reception staff said once the systems were back up and running they would bring me a key. No key ever arrived so if I left the room I would have been unable to get back in. Once in the room I decided to order room service. I tried ringing solid for about 15 minutes and had no answer. waiting another 20 minutes and tried again, still no answer after about 5 minutes of ringing. On the final attempt I managed to get through and order some food. Once the food was ordered it was brought within 30 minutes which wasn't too bad, however for the price of the food I would say the quality was poor.

  • Simon S

  • April 2015

Good value

I managed to book the rooms at sale price so i would gladly say that my stay was great value for money

  • Michael T

  • January 2015

On one of the coldest days of the year no heating in bedroom and all public areas.

Hotel provided convector heater for room and in restaurant. Told by a member of staff that the lack of heating was the norm hence the availability of convector heaters. Would not stay again.

  • David W Dalley

  • January 2015

Hilton London Stansted Airport Hotel

I arrived at 10pm, very tired after a lot of travel.

The room was great. Facilities perfect.

  • Graham Scott

  • December 2014


Great place to stay

  • c small

  • November 2014

Very clean.

Staff friendly

  • Michael E

  • November 2014

Extremely helpful check in.

The man who handled our check in was very helpful.

Pink elephant parking had caused us some grief which he sorted out . Overnight stay stay was very good for an early glight

  • Steve Bailey

  • August 2014

Fine for overnight stop

Good location for getting into London,