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71% would recommend it to a friend
Need to improve on customer service.
Also breakfast arrangements needs altering.
A fantastic stay
Lovely clean room. Great food. Superb location.
Not up to previous stays at this hotel
when we checked in it took along time for them to find our booking in spite of having a full print out.
room ok in afternoon, out to see family when we returned room was bitter cold. there were no instructions on how to put heating on in guide or on the controller, unable to coax it to work!. No answer from reception so down to reception where the desk clerk checked computer and said our room had a thermostate turn it up at which I said it was newly blanked off and a digital control system saying err 04 and was not working was fitted. Oh. was his reply. he offered us a room change but my wife was so cold she had gone to bed with a hot water bottle, it was 1030pm at which he provided a small thermostate controlled heater which we left on overnight but it was not a comfortable stay. Why were instructions not upgraded and systems checked as it was so obviously recently altered.
The only remotely negative thing I would say regarding my stay was that the bed was a bit creaky when turning during the night but other than that the bed itself was comfy.
The stay was very good and the staff were very friendly in terms of anything I needed.
Booked hilton Bracknell for 1 night leisure break and as with all hilton hotels rooms and reception are clean and to standard you expect, excellent and polite staff.
Leisure facilities were small but good choice including sauna,gym,steam room,jacuzzi and pool which makes stay more relaxing. If needed to stay near bracknell again would book with hilton.. Food looked lovely and nice bar area if you want a drink and hotel provides free parking.
Hotel was packed.
It was Christmas week so party central.
The staff were excellent and patient
The army of workers cleaning the place outside and in were most polite and friendly.
Because of the many dinners going on room service was limited. I've stayed here quite a few times and slwsys been happy
Booked on the morning of the overnight stay and everything worked as expected.
Room was small but clean and tidy.
Excellent quality, well worth the price, good service all round and good health club too. Great stay
We'll be coming back again and again.
Outstanding service, accommodation and facilities.
Staff fine but over priced
Staff were fine but the hotel is in need of updating.
For the price room was small and average. Food was average in the restaurant and during 2 days using meeting rooms.