Reviews - Harrington House

4

Bourton-on-the-Water, Cheltenham, GL54 2BY

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Customer Reviews

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Good

All reviews (6)

67% would recommend it to a friend

Cleanliness

Customer service

Food quality

Room quality

Value

  • d dutton

  • April 2015

Harrington House

Full of chinese school children.

  • Margaret C

  • July 2014

Well placed accomodation

I booked this as I needed accommodation suitable for an elderly person as near as possible to the village, we could not use the house because of stairs but had Windrush, at first glance I wondered where we were being taken, there is a step, maybe a slope would be better but the room was large and very comfortable with garden, marvellous, a shower would have been preferable to bath Getting across to the house was a little tricky as the car park is bumpy but managed Ok and the breakfast was really good.

The location was ideal would recommend getting the walking the village leaflet from TI or maybe the hotel could stock some, was able to do this walk pushing wheelchair. Very nice trip

  • A Morriss

  • November 2013

One to Avoid

Not sure how the stars are allocated but would not give this any.

There were no opening windows, so it was either too hot and stuffy or cold and stuffy. The shower had no power just a trickle. When the people upstairs walked across their room it sounded like there was an earthquake, when we mentioned to the management there was a complete lack of interest. Having booked as a party of 4 we came down to breakfast and were expected to sit as 3 and 1. The last day the kitchen ran out of sausages for breakfast, no mention until the plates were brought to the table. Very tired decoration throughout not what was expected of a 4 star advertised accommodation.

  • K Ryder

  • October 2013

HF Holiday - Great leaders, poor reception

This is medium/good quality accommodation.

There is no luxury, but very clean and food is fine but not memorable, service in dining room always had a rushed feel about it. The reception we received on arrival was very poor, we mentioned our names, he picked up a case said "I'll show you your room" I asked "what about registering", he waved a form and said "did you fill in one of these" - we had, so he said "drop in later". He took us to annex room through unlocked door, opened room door for us and disappeared. Two night later when we returned at 10.30pm we could not get in. Spent at least 10mins ringing bells, knocking on windows and was on the point of getting down to village to see about B&B before every place closed, when he appeared with door code - first we knew it was even needed!. There was no info in room about it either. This accommodation is owned by HF, and leaders on walks were extremely helpful and excellent on every level. There was good night-time entertainment every night. The village of Bourton on Water is very lovely.

  • K Wong

  • October 2013

Great location, reasonable price

Great location, reasonable price, and the hotel is very nice itself as well.

I will definitely stay there again.

  • m forde

  • September 2013

Lovely hotel