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67% would recommend it to a friend
Calling these apartments is a bit strong try just a family room!
I honestly thought this was going to be two separate rooms leading into shared area, no it was one big ol' room with a tiny kitchen crammed in.
Not great particularly when you think it cost us over £200 for the night. They also informed us that we had to give a £200 deposit as we entered which if we paid on card we would have to wait 3 days to get back. There was no prior warning of this; not ok.
Great location, polite front-line staff.
However, used dishes were left uncleaned by the house keeping staff.
It was great to be so central and so peaceful.
I have stayed here twice now and will stay again.
Clean, private, easy location to get around for business, very reasonably priced.
Pleasant stay friendly staff had breakfast on first morning thought was a bit overpriced but was nice bit disappointed that I couldn't get an alcoholic drink after 11 pm and asked about room service but the man on reception didn't really know what he was doing.
Friendly staff, clean spacious rooms.
Handy place & lots of shops near by.
Grand Plaza - Not a lot that's Grand about it.
Room not as booked or confirmed by phone before hand.
Had to work very hard to get the room changed. 2nd room was OK. Had to clime over cleaning trolleys to get to the first room. Make reception staff not at all helpful. In fact took the stance that the room was what I had so put up with it.
It's not the cheapest accommodation, by any means yet gives service expected of a lower price.
superb value for money
great find will have no hesitation is staying there again
Lovely central location to explore London
We spent one night at the Grand Plaza to do theatre and a night out, got a quad room for a reasonable price and found this a perfect location to get around on the tube.
The apartment was a good size and fairly modern.
While we didnt use much in th facilities, we were disappointed with the poor wifi and reception wasnt very attentive.
Other than that an enjoyable stay.