Reviews - Camberley - The Atrium


The Atrium, Camberley, GU15 3GL

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All reviews (1)

0% would recommend it to a friend


Customer service

Room quality



  • May 2014

See below. "My comments "

75 the atrium camberley initial reaction: this two-bedroom apartment was laid out extremely well, very light warm, in ikea style, comfortable....

tv wi-fi and other equipment work extremely well... high security... close to shops and entertainment.


a five-minute inspection by the housekeeper would've shown up a few problems.. stained carpets in the 2 bedrooms , the towels were grey not white , ensuite bathroom , bathroom all required a deep clean...

the "fully fitted kitchen" needs something to be desired... missing crockery and cutlery.. we found the following: 4 dessert dishes 3 sideplates 3 wineglasses 4 smaller glasses 2 teaspoons 4 small knives 4 desert forks .. no soup spoons....... no dinner plates, no pasta soup bowls..... we phoned housekeeping who turned up with 1 other sideplate 4 dessert plates ( not dinner plates ) and eight forks...45 minutes later.....

we were attending a dry cleaners and laundry convention and had invited colleagues that evening for a three course meal which we had prepared prior leaving home and packed in a hamper... we didn't think there was a need to add crockery cutlery and glassware in the hamper !!!!.

in short this was not home from home, our bathrooms would've been much cleaner without any lime scale .. when booking this type of accommodation one would expect at least 3 to 4 star service.....

very disappointed, will wait to see the reaction on whether or not it is considered we should have some sort of redress. yours very sincerely