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Reviews - At home in the city Newport serviced APARTMENTS

3Self Classified Serviced Apartments Ratings explained
Argosy Way , Newport, NP19 0LN
Working or staying in Newport? An alternative to a hotel or B&B. Great for contractors working long or short term who want flexibilty and home comforts 'AT HOME IN THE CITY' NEWPORT ACCOMMODATION APARTMENTS - Modern 2 bedroomed serviced/self catering accommodation by riverfront and minutes away from Newport City Centre and Newport train station, (one stop from Cardiff Central station) making it easily accessible to the famous Millennium stadium. Convient for Celtic Manor, speedway and velodrome. Both apartments on ground floor with fully equipped kitchens, freeview TV. iron/board. Free parking available on site. heating, bedding and towels inc. A truly Relaxing Home from Home experience..
WHERE APARTMENT IS AVAILABLE PLEASE CALL TO CHECK AVAILABLITY FOR OTHER ROOM TYPES AS CAN ACCOMMODATE FROM 1-4 PEOPLE

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Overall score Guest rating scores since October 2013 Customer recommendation
Guest Reviews Based on 6 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
60% recommended this accommodation to a friend 55% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly


floors and beds clean but cutlery draw had two knifes stuck together with large piece of old food and grill pan had congealed fat and food on it from a recent meal . Severe lack of utensils even of the most basic kind-bit like living in a nurses home. Friendly but very brief welcome and settling in . Bathroom floor was still wet from recent wash even though we arrived at 4 in afternoon. Served the purpose of somewhere to prepare for going to local wedding but wont bother to return

ManagementResponse

Thank you for your feedback. I am sorry you were disappointed with parts of your stay and this will now be fed back and implemented, however as you wrote to us saying that the outward cleanliness of the apartment was excellent I was quite surprised at the low score given. With regards to customer service it would have been helpful to know what else you feel could have been done to make your correspondence with us better. Again all feedback is welcome and will help us to improve all areas of our service.

Reviewed by
R Williamson

From York, UK
Who stayed in August 2014

Group of women

  • Customer service
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  • Quality of room
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OK
Nice enough apartment, in a large area of similar new builds. Not exactly in the centre of Newport and you arrive through an area which is not exactly rough but hasn't got much to recommend it.
Apartment is in a complex with most others being owned and I think the neighbours are mildly irritated by the rental.
Mildly tricky getting stuff in and out on your own as the doors are self-closing (on strong springs) and need unlocking every time they shut on you.
All the stuff in the apartment works and most everything you need is there. No noise from neighbours and the road is quiet. No views except of other flats but none were promised/expected really.

Reviewed by
Chris s

From UK
Who stayed in August 2014

Travelling alone

  • Customer service
  • Hotel cleanliness
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City hotel -
bit overpriced but clean and ok

Reviewed by
nicky l

From Jersey, England
Who stayed in May 2014

Couple

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  • Hotel cleanliness
  • Quality of room
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  • Family friendly

Excellent accommodation. Only fault was that the bed was a bit hard.

Reviewed by
Julie H

From Rochdale, UK
Who stayed in May 2014

Couple

  • Customer service
  • Hotel cleanliness
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  • Family friendly

Good service when we got there, basically like an apartment to relax in before heading out for the day. No fuss, just do it yourself in regards to food etc. We used it to stay in for a weekend break to Cardiff, easy drive to Cardiff from Newport and very good price wise. Made sure to have food etc for breakfast and snacks for the evening. Like a home from home...

Reviewed by
S Akhtar

From UK
Who stayed in May 2014

Mixed group

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Nice apartment close to River Usk
Situated in a new housing area at the banks of River Usk
Close to Rodney Parade
City centre is a little bit further away (15-20 minutes walk)
Supermarkets in the city center en minimarkets close by
Well equipped
Clean
Friendly and helpfull staff

Reviewed by
B Korteweg

From rotterdam, Netherlands
Who stayed in October 2013

Group of men

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