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Reviews - pentahotel Reading Centre

4Self Classified Hotel Ratings explained
Oxford Road, Reading, RG1 7RH
pentahotel Reading, UK – your neighbourhood lifestyle hotel

What makes us a cut above the rest is the way we do things. We have designed the pentahotel Reading to be simple and pentastylish, to provide excellent value for money, create a pentafun and relaxed space with service that is welcoming and personal. All of this not only makes us the newest hotel in Reading, but also your neighbourhood lifestyle hotel. The perfect place to eat, drink and relax is the pentalounge, our „lifestyle lobby“ that multi-functions as a reception, bar, and café, perfect as a neighbourhood hub.

Not convinced yet?

Then get ready to be wowed by our simple, design-led rooms. Pentasleep is what you’ll experience in our practical, comfortable guestrooms that ensure a sound night’s sleep. There’s no clutter, amazingly comfortable beds and indulgent showers. You’ll find more little extras including free WiFi, satellite TV, free in-room movies and highly covetable toiletries that are just waiting to be taken home. Last but definitely not least, what makes us a cut above the rest is the pentapeople. Forget “customer service”, we like to think that the people at penta are some of the friendliest folk you’ll meet. We’ll make you feel at home, we’re always willing to stop for a quick natter or help you organise a meeting. Just leave everything to us – we’ll make your stay with us a time to remember.
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Overall score Guest rating scores since February 2013 Customer recommendation
Guest Reviews Based on 43 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
80% recommended this accommodation to a friend 82% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Mother's Day trip
Good stay. My only quibble was that I was,on the motorway side of the hotel and it was noisy. The shower was not powerful. Oh and the wifi drove me nuts having to reboot every half hour!

ManagementResponse

Dear Guest, Many thanks for taking the time to give your feedback on the hotel and for the very scores you gave us. We hope you enjoyed your stay and for your next visit, please request a room at the back of the hotel. As the wifi connection if free, it has to be refreshed every half hour but there is an upgraded connection available via reception at a cost of 10 pounds per day. We look forward to your next visit. Kind regards, Simon, Assistant Operations Manager

Reviewed by
S Tuffs

From Hunstanton, UK
Who stayed in March 2013

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

The Staff was unprofessional, Air condition in the room was not working properly, the temperature was warm and changes to cold suddenly. shower door was not very cleverly built, water poring out on the floor when taken shower.
Food was really bad,

Reviewed by
maria v

From UK
Who stayed in March 2013

With colleagues

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Nice hotel but cold rooms
Great hotel but I was cold in my room at night despite having the heating on highest temp and fan on max. It never seemed to warm up.

Reviewed by
Philip B

From Middlesbrough, UK
Who stayed in February 2013

With colleagues

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