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Reviews - SACO Reading - Castle Crescent

4Visit England Assessed Serviced Apartments Ratings explained
2-10, Castle Cresent Coley Hill, Reading, RG1 6LZ
These magnificent apartments are set in restored Victorian town houses in a quiet tree lined conservation area. There is a selection of spacious one and two bedroom apartments, duplexes and town houses.

Convenient for the city centre, each apartment has a large living room with dining area, fully equipped kitchen, master bedroom with king size beds and separate bathroom. Two bedroom apartments have an additional en-suite shower room. Reception is by arrangement. Each apartment features a range of Molton Brown toiletries.

You will be contacted by SACO – The Serviced Apartment Company who will take full payment for your accommodation at the time of booking and confirm your arrival details at the property. Upon check-in, guests are kindly required to show the credit card used at the time of booking and a valid photo ID, such as a driving licence or passport.

A refundable security deposit to cover “additional charges “,including breakages, damages, extra cleaning and further accommodation charges incurred during your stay, may also be taken and you will be advised whether this is payable at the same time. This will vary on the size of apartment you have booked.

We consider a group to be three apartments or more being booked in the same city for similar dates. When making a group booking full payment will be required at the time of booking and this is non-refundable. A security deposit, as above, will also be required for each apartment booked. Unfortunately we are unable to guarantee that all apartments booked will be in the same building.

A transaction fee of 3% + VAT on the total payable will apply to Diners Club and American Express Card (Amex) and 1.75% + VAT to Visa Credit Card and MasterCard payments. There is no transaction fee on Visa Debit Card or Maestro/ Solo payments. Credit card details must match the security checks. We may pass your debit/credit card details to a third party to process any payments. Credit card fees are not refundable in any circumstances.
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Overall score Guest rating scores since February 2013 Customer recommendation
Guest Reviews Based on 3 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
90% recommended this accommodation to a friend 95% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

I felt like at home
Every thing was amazing

Reviewed by
K Aldossariy

From Hull, UK
Who stayed in March 2013

Travelling alone

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

castle crescent
excellent accommodation. very professional and helpful staff

Reviewed by
gail n

From colchester, UK
Who stayed in February 2013

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

We visited my daughter who is a student at Reading university. We all liked the flat so much we stayed in for the night, watched a film and cooked a nice meal for a birthday celebration instead of going out.
We are looking forward to another stay there.
Staff there could not have been nicer.

Reviewed by
Kerry P

From Rochester, UK
Who stayed in February 2013

Family with teenage children

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