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68% would recommend it to a friend
It's just the little things
The staff were extremely responsive when we did need to ask them to do something but it was a shame that we found we had to.
For example our towels were taken and new ones were not left in there place, we had to call housekeeping to ask. Having said that they were quick to respond.
We decided to have a cream tea but they had run out of scones which was a shame.
The golf simulator was not the best experience and certainly was lacking in instructions.
Having said all that, I have to say we had an amazing stay, relaxed with beautiful views, enjoyed the swimming pool and spa area and we would definitely go back because it was great value for money.
The worst "break" very up romantic insect riddled bathroom
The food was of a appalling standard, dry, bland and extremely over priced for one simple chicken breast.
The room was satisfactory however the insects in the bathroom was extremely off putting and quite honestly unhygienic. Cold water from the shower at 8.30 -10 am ?....
Maintenance work started at 6.35am on a Saturday morning.... Which continued for 2 hours. Totally unacceptable.
Hotel cleaning staff banging and clattering around at 7am lea I g hovers up against your hotel room door..
All I all a very very disappointing stay and not at all a romantic relaxing break
Would NEVER stay there again.
Had a lovely weekend
Easy venue as everything on site.
Good value in secluded setting
Lovely setting in beautiful countryside.
Great gym and other facilities makes it a great place for a conference or just to relax.(It was shame I was travelling alone!). My room was spacious and though the furniture was a little tired, I did have everything I needed.
All a little disappointing - it was ok, nothing more than that.
Bit of a fiasco with room service (when they finally answered !)
Beautiful setting, lovely and comfortable
Lovely short stay, thank you.
One suggestion, give the downstairs bar owned lounge overlooking the golf course a bit of a make over to allow guests to enjoy the view. Everyone was upstairs in the other lounge which was warm, friendly, background music, tv, and atmosphere, but no view. Downstairs, cold, quiet and un inviting - such a shame to miss that view. Otherwise all lovely.
Friendly staff, lovely hotel
We stayed on a Sunday night so the hotel was very quiet but all the staff we're incredibly helpful and friendly.
Massage was excellent. The pool area is a bit run down but they seemed to be doing work on that. Would recommend for beautiful views, food and hotel.
Good in parts
The location is beautiful and appears to be a popular golfing destination.
The staff were helpful and welcoming however the room was in the roof space and it was a good job I am short as the head clearance is limited, there is a warning sign. it was small but reasonably comfortable although the pillows were rather hard for my liking and it would be nice to have an option of softer ones. There was no razor socket in the room whatsoever despite the statement by the lady at check out that she thought there were in every room, if there was it was extremely well hidden. My main concern was with the noise of rowdy guests; on the two days that I was there two weddings took place and to be woken varioulsy between 2 and 5 a.m. is not pleasant. With regard to food I only experienced breakfast, the welcome was very pleasant and the food buffet style both hot and cold was o.k. if not excellent, the eggs suffered the same fate as many such buffet style breakfasts by being overcooked as a result of living under heaters for some time. I would say if you play golf and can avoid a time when there is a wedding then this could well be the place for you...if not you may be better seeking elsewhere. I may stay there again but only because it is a few minutes drive from the location I need to be.
chill by the lakes
It was one of the nicest hotels we've stayed in, in a long time.
Big hotel with a small hotel feel. Great service, friendly staff and good food. We'd definitely go back.