Thornton Hall Hotel and Spa


Neston Road Thornton Hough, Wirral, CH63 1JF

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About the hotel

Thornton Hall Hotel & Spa is one of the regions' largest Spa Resorts, Yet each of our 62 bedrooms and suites have the atmosphere of an intimate hotel. Each bedroom offers Free Super Fast Fibre Optic Wifi, New Smart TV's offering a huge selection of channels plus interactive services as well as Sky Sports 1, 2 & 3. Our award winning Spa which is one of the finest in the region offers state of the art fitness equipment, 20 metre swimming pool, sauna, jacuzzi, steam room & two outdoor Hydro Spa Pools.

We also boast 11 spa treatment rooms in our holistic & clinical Spas offering anything from a relaxing massage to IPL. Our newly renovated Mud Rasul & Snow Cave along with the leisure facilities are available complimentary to hotel guests. The Hair Spa is open 7 days a week along with the Nail Bar. We have various dining options from our award winning 3 AA Rosette Lawns Restaurant to The Times Brasserie. Lounge meals and room service options are also available. Nominated - World Spa Awards 2013 "Best Spa Award Winner" 2012 Liverpool Lifestyle Awards - HQ Hotel Open Golf Championship 2014 & Ricoh Womens Open 2012 - Free "Super Fast Fibre Optic WiFi" throughout hotel - Free car parking - Just 20 mins from Liverpool & Chester - 20 Mins from Royal Liverpool Golf Club - 15 mins from Wallasey Golf Club. Liverpool One shopping district, Cheshire Oaks and Blue Planet Aquarium are a 15-minute drive from Thornton Hall. Chester Zoo, Liverpool and Everton Football Clubs, and Deeside are all 20 minutes' drive away.

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Room Availability

Showing Sunday 29 March 2015 to Monday 30 March 2015

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Facilities Show/hide

Hotel Non-Smoking Throughout, Disabled Facilities
In room facilities
Air conditioning in rooms, Tea/Coffee making facilities in each room, Hairdryer in each room, Trouser press in each room, Iron And Board In Each Room, Telephone In Each Room
Hotel services
24 Hour Reception, 24 Hour Room Service, Concierge, Laundry/Valet Service, Wake Up Call Available, Currency Exchange
Family friendly
Cots available, Interconnecting rooms available
Wedding Licence, Porter, Ground floor bedrooms
Car parking available onsite
Wi-Fi Available, Meeting Facilities, In-room Broadband, Wi-Fi Available In Public Areas, Wi-Fi Available In Rooms, Business Centre, Private dining services
Restaurant, Lounge Menu, Bar, Breakfast to go
Gymnasium, Indoor Pool, Aerobics Studio, Fitness Centre, Sauna, Steam Rooms, Massage, Beauty Salon/Manicure, Jacuzzi
In room entertainment
TV, Satellite TV, [Channels] News, [Channels] Sky Sports, [Channels] Movies (Pay Per View), [Channels] Music, [Channels] Childrens, Radio
Disabled Access Public Areas, Disabled Access Bedrooms, Disabled toilets on ground floor, Wheelchair Access, Wheelchair Access To Reception, Wheelchair Access To Restaurant, Wheelchair Access To Bar, Wheelchair Access To Conference Rooms, Wheelchair Access To Leisure Facilities, Wheelchair Access To Disabled Car Parking Spaces

Useful Info Show/hide

From 14:00 hours
Until 11:00 hours
Important information
15/05/2014 to 31/12/2014 - Children over the age of 6 have use of the swimming pool from 10am-12 noon & 2pm-4.45pm.Children must be accompanied by an adult. Childrens beds can be added to a booking at a charge of £15 per night The rates for Thornton Hall Hotel and Spa in Wirral are the total price of the room and not the 'per person' rate. All prices are inclusive of all local taxes.
Pets are not allowed

Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (51)

80% would recommend it to a friend


Customer service

Food quality

Room quality


  • D Lennon

  • March 2015

Bad Experience

Paid for Superior Double, wife having cancer treatment next day.

Room should have had slippers and robes, water, fresh fruit. Reception doubted our word until my wife showed the receptionist where to look on the site, she levelled blame at Laterooms, didn't apologise. We then had 3 deliveries to the room..crazy still no interest or concern ie ownership shown. When checking out same person sked if we had had a nice stay...not for £300 including dinner. now then another issue, I agree it may have been their rules but....we looked at the menus, the bar menu had so soup available to start and rib eye steak. Advised that neither of these could be served in the main restaurant 'Lawns' as it was for fine Dining. So asked if we could have the soup as starter and the main course from the 'Lawns menu' in the Lawns restaurant,. The manager said no it was policy that they could not serve the lounge or bar menu in the main restaurant. so we elected to have the starter in the bar area and then move into the restaurant for the main course. This was now a problem, the manager wasn't happy with this so reluctantly offered to serve us in the restaurant. The restaurant was empty for most of the evening, max 3 couples. The manager/waiter once settled to the situation was polite,

Overall impression poor service, low level of customer service, no empathy, no apologies. Well below national standard.

  • peter rogerson

  • February 2015

our stay

An exceptional weekend.

the service was excellent. the room was excellent. cant fault the place. you get the service you pay for. a hotel to be proud of thank you.

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