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Reviews - New Inn by Good Night Inns

3Self Classified Hotel Ratings explained
CHEPSTOW ROAD , NEWPORT, NP18 2JN

Simply the Guest Awards Winner


Based on 100% genuine guest reviews in our 2012 awards.

Surrounded by picturesque Welsh countryside in the affluent village of Langstone, The New Inn is a family friendly hotel on the rural outskirts of Newport, just minutes from the M4 motorway and close to some of the best golf courses in the UK, including Celtic Manor.

Cardiff and Bristol are both less than 30 minutes away on the M4, making the New Inn a relaxing base for doing business in either city, or planning a last minute short break. With free parking and a fully equipped meeting and function room, the hotel is ideal for meetings and away days too.

The hotel has 35 en-suite bedrooms including family and pet-friendly rooms, all with flat-screen digital TV, unlimited free Wi-Fi for guests and tea and coffee making facilities. There is ample free parking and a Fayre & Square pub restaurant and Wacky Warehouse on site.
Less than 20 miles from Cardiff and close to Newport, historic Caerleon and the famous Celtic Manor course, the hotel is conveniently located just 1.6 miles off junction 24 of the M4, on the A48 Chepstow Road.
Picture of New Inn by Good Night Inns, NEWPORT at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since September 2012 Customer recommendation
Guest Reviews Based on 101 reviews
  • Customer service
  • Cleanliness of accommodation
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  • Family friendly
87% recommended this accommodation to a friend 90% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Very happy with size of ensuite bathroom

Reviewed by
William H

From Street, UK
Who stayed in September 2014

Couple

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new inn newport
Very friendly and helpful would deffo use again and recommend

Reviewed by
Steve Henriksen

From Wirral, UK
Who stayed in August 2014

Group of men

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Only complaint struggled with wheelchair, had to go outside in rain to get to restaurant- too many stairs.

Reviewed by
s harris

From Swansea, UK
Who stayed in August 2014

Couple

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Ideal for visiting Cardiff
Stayed here for one night while visiting Cardiff, this August bank hol. Very reasonable priced room, very clean. Polite staff. Food in the bar was great and quick service considering how busy the pub was. Menu was a bit confusing with the different deals and mixing and swapping of deals. Breakfast was a bit over priced. WiFi had good connection but you have to register with a valid email. Ample parking round the back of the pub for residents. Shower in the room lacked power and took quite a while to get warm.

Reviewed by
Ian M

From Manchester, UK
Who stayed in August 2014

Couple

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great place to stay very comfortable and quiet, ideal location would definately stay here again

Reviewed by
L Collingham

From UK
Who stayed in August 2014

Family

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short stay
staff were fantastic. nothing was too much trouble. room was clean and comfortable. very minor issues were no tv remote and none of the lamps worked. apart from that no complaints.

Reviewed by
f lewis

From Burry Port, UK
Who stayed in August 2014

Group of women

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Room was smels and very dirty carpet. can improve alots more. Price was not bad (£41) there for I had to put off with it.

Reviewed by
Janaka S L

From Rugby, UK
Who stayed in August 2014

Family with young children

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A few issues
In the main this hotel was ok for business travel , just one or two issues that let it down slightly.
Floor looked as if it had not been vacumed , obvious by the muck behind the door that it had not been done for a good while...Manky...!!!
Shower... my main bug bear with a lot of hotels... shower curtain was grim.. just bin it and put a new one in , it makes such a difference...
And make sure the shower is working... not a self varying thing harder to work out than a woman and an Ikea wardrobe put together...!!!!

Reviewed by
Paul H

From Hebburn, UK
Who stayed in August 2014

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New Inn
As expected, functional, thank you.

Reviewed by
M J H

From UK
Who stayed in August 2014

Couple

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OK
Value for money for business stay

Reviewed by
STEPHEN M

From Royston, UK
Who stayed in August 2014

Travelling alone

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