67% would recommend it to a friend
Very good standard accommodation.
Relaxing stay in nice accommodation in a well presented hotel.
Restaurant was good will more range of choice than many hotels I've stayed in. Will definitely use this and other Holiday Inns again.
Staff all very friendly and helpful. Food good. Accommodation clean.
Very good, would return again if required
Appalling standard of hotel.
Would not recommend this hotel.
3 night stay 5 - 8 Dec 2014
OK generally, staff very polite.
But relatively rather expensive, was charged full rate for breakfast every day and was not informed this could be avoided until checkout. No refund offered. Complaint in progress.
Rather of paid for a taxi
As we were going to see something in Manchester.
Booked to save driving. When we checked in there was a woman complaining, little did we know, we were soon to feel the same. The room was shoddy, even though we didn't pay full price for the room. IT was painful paying so much hard earned money to stay somewhere so tatty. The faux leather headboard looked like a snake shedding its skin. There was only one set of towels for a room booked for 2 people. Luckily I was stopping with my boyfriend who was a gent and let me shower and dry soon. The breakfast was average and for the first time we were very politely acknowledged by staff. Seems vreakfast had been out since the moment breakfast was served and left to dry out under the lights.
Great value for money
Very impressed with all the staff at the hotel, especially the warm welcome by reception staff.
I had asked a note be made that it was a late birthday treat coming away for my husband and we were treated to a complimentary bottle of wine!!!!!. Value for money was superb as was booked into an Executive room which was spacious,modern and clean with all the supplements.
I arrived at the hotel and the receptionist was very friendly .
Room was classed as an executive but wasnt that much better then a normal double. It was large enough though and the bed was very comfy. Unfortunately the room stank of stale cigarette smoke . It was very quiet room so I had a great nights sleep. The bar and restaurant area is small and quite tired looking. Breakfast was average and i had dinner one night which was quite a sad experience and there wasnt anyone else in the bar or restaurant. Food was acceptable though. Hotel is a taxi cab away from Manchestser (about £8.00) but I could have got a hotel in the centre of Manchester on late deal for the price I paid at the Holiday inn. Not particular VFM.
Excellent overall experience
The hotel was clean and tidy as were the rooms.
Most importantly the customer service was excellent:
We needed an iron on arrival and it was brought to our room in minutes. We were able to leave our luggage on departure and return later to pick them up and we needed clean towels on the 2nd morning and they were brought to our room very soon after requested. The shower was quality too. Will be going back to Holiday Inn Central Park if Parklife is in the same location. Highly recommended.
Very impressed with this hotel, a little apprehensive staying in the city with my teenage daughter as we had booked this hotel because it was close to the Etihad stadium (seeing 1direction) the receptionist put us at ease saying that it was safe to walk to the stadium and safe also to walk back in the dark.
We were given good written directions and also a taxis tel number if we should need it. The room was very clean and warm and the bed comfy - A1 service. Should we be visiting Manchester again I would definitely stay here again. Thank you x
I stayed for one night as my sister & I were going to a concert in the arena.
Really lovely friendly & helpful staff. Our room was very nice and beds very comfortable. The shower was particularly good. We didn't pay much extra on our booking to include breakfast and we were so glad we did because it was really tasty. There was lots of choice from meats & cheese, to full English so something for everyone we thought. Would look to stay here again next time we are in Manchester. The free car park & wifi were really good plus points too. Overall no complaints at all we were really pleased with our stay. Thank you