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79% would recommend it to a friend
all round excellent service
Always a pleasure
Excellent accommodation, superb facilities and friendly staff
Wedding night stay
We booked this hotel at the very last minute for our wedding night.
The hotel staff were brilliant allowing us to check in early and leave our luggage with them. We arrived late and there was doves made out off towels on our bed. perfect for our wedding night.
Excellent Hotel in the heart of Birmingham.
Great rooms and hotel. Very clean, comfortable and a bit different from the soulless chain hotels. The room was well decorated and clean. Service at reception and the bar was excellent.
Very brief stay.
Marvellous place. Can't fault it. Thank you.
A night out in town following our wedding…
Got to the hotel late after calling reception to let them know – no problems at all.
Small but impressive entrance, the reception is tucked away to the right but staffed, even at 11:45pm. Room on the first floor – a deluxe double – spacious and well appointed, good level of room attributes, liked to coffee machine and roll-top bath and very comfy bed. Breakfast superb and very relaxed atmosphere. Overall the hotel looking a little tired and my wife reckons interior design has a strong male influence.. Would highly recommend.
Cleaniness of room
The room was good quality but quite dusty in the bedroom and the bathroom.
Otherwise the room was comfy.
Great welcome by the Hotel Staff and fantastic bedroom the shower was amazing!!
On checking in I was not informed where breakfast was served and also the timings.