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Reviews - The Racquet Club


The Racquet Club, Hargreaves Buildings, 5 Chapel Street, Liverpool, L3 9AG

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

All reviews (3)

33% would recommend it to a friend


Customer service

Food quality

Room quality


  • christopher t

  • July 2016

Curious place

Gloomy Victorian building helped by interesting pictures.

Long, steep entrance steps make disabled access impossible (unless there is a hidden door somewhere else and unsigned). Big hall and bar with a small number of bedrooms provides an air of desertion. Still seems to be partly a private club. Comfy bed, good armchairs in the room, good bathroom. Décor in need of an upgrade. Good value for money as a place to lay your head at night but definitely not a tourist hotel.

  • Nathaniel M

  • October 2015

Character and charm.

Set in a Great location, this "well-loved" but by no means shabby hotel shows it's age, but is characterful and welcoming.

I'd pick it over an impersonal and tacky new-build every time. The price was certainly right, the sheets and towels were very clean and The shower hot and strong. Smallish room was saved by a very high ceiling - so you don't feel the size. Love staff.

  • l bradley

  • December 2014

so disappointing

For the money it cost the room was not up to standard at all.

I had heard such lovely things about this hotel and was really looking forward to my stay.

The radiators were broke, they had put a blow heater in the room, so obviously knew they werent working. but it wasnt enough I was freezing trying to get ready for my night out.

Also there was no mirror in the bedroom therefore i struggled to use my straightners as the mirror was in the bathroom where there are obviously no plug sockets.

i will not be staying here again and I have told people exactly what this hotel does NOT have to offer.

Response from hotel

I am so very sorry Lian did not enjoy her room – we are a small quirky hotel.

She was booked in our smallest room but it has a lovely big bathroom with clawfeet bath.

I note her requirement for a big mirror, thank you I will do this.

There had unfortunately been a power cut in the area which then brought down our gas heating for an evening.

This affected all the surrounding hotels too. This was rectified over night and as soon as we were aware of it we tried everything to make our guests comfortable.

We always try really hard to look after our guests, she did not bring any of this to our attention as I could have moved her to our flat if we knew she was not happy.