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80% would recommend it to a friend
The overall experience was excellent and the breakfast very good indeed.
Whilst some of the resteraunts were good, others were rather disappointing and represented poor value for money. Staff were excellent as was the transport provided by the hotel. The facilities were excellent- a very beautiful place.
Final Summer Treat
Excellent hotel-with a stunning reception area-great customer service-fabulous Spa and very good food.
Spent 3 nights in the hotel and will definitely return.
celtic manor resort! a special stay!
Thanks for a brillant and relaxing two days stay.
brilliant customer service,lots n lots to do. Will stay again soon,hopefully abit longer.
Luxury Stop Over
The Celtic Manor is a luxury hotel and it is definitely comparable to other 5 star hotels we have stayed in.
Our room was lovely and very comfortable. The pool facilities were excellent and were widely available to families which made it for us as we have 2 young children. Food was excellent. We ordered room service and had breakfast. Both were delicious. My only complaint is that our room was not ready when we arrived at 4 pm. We were left waiting with young children and this is never good after a long journey.
disappointed with upgrade of room, no view as promised and small balcony.
Rooms where very tierd looking, but resort facilities were very good.
Waited 45 mins for a burger in the merlins bar which was disappointing.
Undecided as to whether I would stay again
Our wonderful anniversary at the celtic manor.
Being our anniversary myself and my wife wanted to stay somewhere nice, we would remember.
We certainly got that at the Celtic manor. Staff were great, friendly and couldn't do enough to help. Good at the hotel was lovely, especially our evening meal. Would love to stay there again!!!
The hotel was great, as was the room and spa/pool however the food was over priced and not the quality you would expect.
Food Experience not good
Waited for over 45 mins for food ordered in the Bar area.
At Breakfast shown through to garden room at 9.45a.m. and when asked for glasses for juice, told to go through to the other buffet to get them as this area was being shut down at 10.00 am. Had been given tea and the breakfast we took from garden room was cold. Told to get some from other buffet ... this was overcooked and could barely cut it. Crisps in mini bar in room had been opened and partly ate and put back in. Finished off with them charging me twice and 8 days later, still waiting for refund promised!
Messed around on arrival - kept waiting in lobby til we could prove we booked a room with balcony.
Upon arrival had to wait 20 minutes to be checked in.
Went to room but soon returned to front desk as room didnt have a balcony as specifically requested upon booking. Was then told they didnt have any info for this type of room. Rang late-rooms on phone for 20+mins, late-rooms then rand celtic manor to sort out problem, it eventually got sorted out. We arrived at check-in at 4.50pm, got to right room at 6pm. Wife totally stressed out, brought on a tension headache, really spoilt our yearly anniversary stay at celtic manor. She had to go to bed at 10.30 due to headache, went for breakfast at 7am, she couldnt get out from there quick enough, what a waste of money. Totally disappointed.