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82% would recommend it to a friend
Good hotel with good food n great staff
Good value, convenient for Cobalt Park and Silverlink. stunning pool which is a great bonus
Very nice and friendly hotel.
Good value restaurants with offers for those seated before 7pm. Helpful staff even packed up my dessert in tin foil to let me take it to my room to eat later. Useful having on site real Starbucks. Anne at the front desk appears to work all hours but in spite of that she is highly efficient and kind and friendly, on one occasion when they had no rooms left (I hadn't booked), she found me alternative accommodation and booked me a cab. I have not used the spa/leisure facilities but the pool is huge and looks lovely.
On arrival felt optimistic, appearance lovely right into reception area...
Rooms average even on the upper deck. Lovely comfy bed and bedding but everything else average hotel. Food was very nice from the victory restaurant...pool nice and big but busy as open to public too and we had a run of swim schools the whole time we were in, then the change rooms have no privacy just one big room...
Good bed and breakfast for the night
Only stayed one night and never got to check out the leisure facilities.
Room clean and perfectly adequate, bed comfy. No noise or issues and breakfast was good.
Happy staff at Happy Village
The staff at the hotel have been well trained in customer service and everyone I encountered was pleasant and helpful.
Beautiful hotel with excellent service and all facilities.I will visit again sometime.
Excellent and value for money.
VILLAGE URBAN RESORT Newcastle
Stay only if you must but eat out
Ran out of eggs and new batch were overlooked, otherwise reasonable.
great value for money
We stayed here over Xmas, so we weren't that much in the hotel.
For 50ish quid/night, really really good value. Could have done with a thicker or extra duvet, as it was sometimes a little cool, but not unbearable. Size of the room, cleanliness etc were all great. Pool was free, and it was a good sized, quite modern and not too crowded. Pool included jacuzzis, small steam room and small sauna. There's also a gym, which we didn't use. Breakfast, I had to wait for the 1 time I had it, and the food wasn't amazing, but perfectly edible.
Could be better
This was my 4th or 5th visit to this hotel, my husband and I stayed this time for 3 nights across Christmas while in the area visiting family.
Having had a TV replaced and been moved twice because of a very noisy lift we settled into our third room. The hotel has a lot going for it, fantastic staff, great Wifi, lovely breakfast, fab leisure facilities although the weird gym opening hours across Christmas made it very difficult to use, nice toiletries, a good bar, and plenty of sport for my husband to watch. You'd think we would have had a great time but we didn't. Only 5 channels and 2 sports channels in the standard rooms when Freeview is so readily available is just not right (in my opinion). A zip and link bed not zipped and linked so, in fact, was just like 2 single beds pushed together is just not right either, we may as well have been in a twin room. I would stay here again but not with my husband for a nice break but on my own as somewhere close to my family and then only if the Premier Inn is more expensive.