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74% would recommend it to a friend
Tired and grubby
I booked Park Inn for a change.
Will not be going back. the advertised parking was tiny and full, had to park in multi storey nearby. Staff were very helpful and polite. I booked a double room. Was put in what is part of an adjoining room, sofa had been removed, leaving a large empty space. Room was grubby and sad looking, with something vile on the window. Window could be opened, but mechanism was broken, so sort of sagged. Bathroom had very visible grouting repairs. Double bed was 2 singles strapped together, but as still 2 single mattresses you had to pick a side and not move. Was very uncomfortable. Room service was excellent, and sheets and towels clean, but for the £150+ I paid was expecting a much better standard of room
No good value for money (this room)
Room was very tired, no air com and in need of updating, other than that.
It was comfortable and clean. Not best value for money for a standard room, a title below par for £100.
stopped 4 the weekend
we would rather of had a bath than a shower as it was a disabled room but otherwise was a very enjoyable stay
Good Price, Good Location
Great location in the city centre and very good value for money.
This hotel needs some TLC to commad the cost of £230 for 2 nights with an extra £24 onto for parking.
There was one reason we stayed there and it was its location as we was going to the rugby. It was noisy from the street, deliveries which I appreciate it can't helped, rooms were ok nothing special, no shampoo in luckily tesco over the road, corridor carpets were filthy not with bits with stains.
Very nice stay
We stayed in the hotel after seeing the X factor show across the road at the motor point arena.
The hotel is situated right in the heart of Cardiff City centre with everything within a short walks distance. Considering there is a main road right outside it was very quiet within the hotel. The check in staff were very polite and helpful. The hotel was very clean and tidy and well presented. The only downfall was that I wasn't very keen on the pillows in our room. Overall I would be keen to stay again in the near future.
Couple of problems on arrival.
Reported to reception and the service was exceptional. The professional team made sure the issues were resolved within minutes of reporting them and the staff couldn't do enough to ensure our stay was comfortable and enjoyable. They most certainly went the extra mile and completely turned the situation around. A huge thank you to Clare, the reception manager, and all her team. Excellent service, fantastic value, friendly helpful staff and service with a smile. Thank you we will be back :) Customer service at its best. Well done
Park Inn by Radisson Cardiff City Centre
Park Inn up.
Review for Park Inn
The hotel was clean and well equipped and staff were very friendly and courteous.
We had breakfast at the hotel, and this was excellent with lots of choices.
We always stay at the park and we love it.