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83% would recommend it to a friend
This is a lovely hotel in which to relax in a quiet friendly atmosphere, All the staff are helpful and the service offered is perfect.
I was very happy with my stay.
I stayed in the hotel for a weekend whilst I was up visiting some friends.
As I know the city well I knew that the Novotel was perfectly situated for my needs. Upon entering I was checked in within minutes by Rob who was perfectly helpful. The room was clean and well-presented. I purchased breakfast for both mornings; I was seated and offered coffee immediately. The food was good and there was plenty of it. I also ate in the bar on the first night, and as I had signed up to the loyalty club I was given a 10% discount on my order.
What truly sets this hotel apart are two things; the layout and the location. I entered from the front entrance on Arundel Gate and once inside I knew it was a place I would stay in again. The lobby is spacious and open, sparsely decorated and without clutter. The restaurant and bar are immediately visible, and the whole area catches the light well. I found it to be extremely welcoming and I don't remember having to ask where anything was, as I could pretty much see everything.
The hotel also sits in a fantastic location. A stone's throw from the station, it is extremely well-served in terms of local amenities. The main high street for shopping is minutes away, as are the bus and tram stops for those wishing to travel out of the city. My room faced out onto Arundel Gate and in my opinion offered an excellent view of the diverse range of edifices Sheffield has to offer. The hotel sits across the road from Sheffield Hallam University which has seen much modernisation over the years, but Sheffield is a city that has not lost its sense of history and that was evident every time I looked out of my hotel window. Now I'm sure that all the rooms don't offer views this interesting but as this was my first stay in the Novotel I couldn't have been happier with it.
Overall an excellent stay in a hotel that I can wholeheartedly recommend. The next time I visit this fine city, these are the accommodations I will seek out.
Overnight birthday stay.
Room was great.
Ample space and very comfortable. The bath wouldn't drain due to being broken and that should have been noticed during cleaning. The staff very helpful and polite as always. We like the hotel a lot and will stay again despite the faulty bath.
Excellent choice for central location
Room clean and tidy good nights stay and would stay again as close to railway station and central for shops and night life.
Good value and great location
Just 5 minutes from buses and trains, great city centre location.
Spacious room (though carpets and curtains ready for a replacement (Rm 517). Breakfast excellent and good choice.
1 night break
Ideal accommodation for a short break.
Staff all friendly and helpful.
Room great, clean but very bachelor pad in design.
Check in, in the evening, was disappointing with no one at the desk and no way of calling someone, but check out and all other service very good.
Excellent city stay!
Parking and breakfast was excluded and this wasn't very clear, otheriwise good....
apart from issues with our room lock which was extremely temperamental and o occassions was imposisble to lock overnight and as we left the room, this was a pleasant stay.
The room was clean and the staff were very friendly.
Lovely staff, great breakfast
All staff were very helpful and stay was perfect.
Pool and changing room are extremely small but then it is rarer to get a pool at a city centre hotel. Perfect location for dining out.