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Reviews - Sedgemoor Heights

3

46 Bodmin Road, St Austell, PL25 5AF

Price From 126.11 AUD

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Customer Reviews

Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.

Good

All reviews (2)

50% would recommend it to a friend

Cleanliness

Customer service

Room quality

Value

  • gary bradshaw

  • August 2015

very clean and homely.

nice stay.

  • anne k

  • June 2014

staying at Sedgemoor Heights

I booked at the last minute and the owner Ray was very helpful with directions and with any of our queries.

I'm afraid it was down hill after that Our room was clean but old fashioned which I didn't mind too much as we were only staying one night. The cooked breakfast was not up to standard. Under cooked and margarine instead of butter.

Response from hotel

I'm dreadfully sorry these visitors did not enjoy their stay on our "old fashioned" room. It was totally redecorated in 2013; all the thick, ugly paint was burnt off and light stained. High quality wallpaper was put up and pictures added using the original picture rail. The house was built in 1820 and we have no desire to make it look "modern"; this is a Regency property, not a modern hotel. The décor and furniture hopefully reflect that era. The ensuite has a Victorian styled bathroom suite and a [not Victorian!] shower. All our bedrooms are well equipped, as expected by our guests. The LateRooms.com site and our own website has photographs, including ones of the Nursery, and shows the styling of all our rooms is obviously not "modern".

As to the breakfast, I can assure our visitors that butter is served at breakfast; I always have [unsalted Cornish butter to be precise]. As to undercooking the breakfast, this complaint is an unprecedented first; if it were mentioned at the time, the "undercooked" items could easily have been grilled further. [In fact, this very week 2 visitors, when ordering their breakfast, specifically asked for their bacon to be "crisped to near burning!"). Happy to oblige!