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87% would recommend it to a friend
Excellent service, Excellent people.
We don't need to say much other than the rooms and service staff are always excellent, very happy to oblige when you need more tea and coffee.
BEST WESTERN Birmingham Maypole Metro Hotel
Clean functional room.
Very helpful friendly staff.
Convenient hotel with parking
The hotel has basic facilities and staff were welcoming.
The price represented good value for money. However, we did not sleep well due to the door in the corridor constantly been open and shut and slamming shut in the process. I would stay at the hotel again but choose a room further away from the security door.
Ideally located for M42.
Helpful staff extra milk when asked e g
Excellent value for money, good location and easy to find.
Very pleasant staff.
A convenient place to stay
We stayed for one night to visit a well-known music venue which was a short bus-ride down the road.
We felt this hotel was really great value for money, easy to find and park at, with a supermarket and several eateries nearby (as well as a small menu available at the hotel). We were checked in really quickly and the room we had was substantially larger than most you get at this type of chain-hotel usually. It was clean, quiet during the night and comfortable. The only negative point was that the lift wasn't working in the morning, which may have inconvenienced some people staying there.
comfortable nights stay
Average room, shower not brilliant, staff were very nice.
Best Western, Birmingham Maypole
I spent one night, which was a very pleasant experience.
The only negative to mention was that although I am well-travelled, nothing in my previous experience had prepared me for the shower; I had to ring reception to ask how to work it and even after that it was a huge struggle.