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Reviews - Y Castell


89, High Street, Pwllheli, LL53 5RR

Price From 104.01 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.


All reviews (14)

57% would recommend it to a friend


Customer service


Food quality

Room quality


  • S J

  • July 2016


Perfect for exploring the North Welsh countryside.

Bed was decent. Staff were friendly and inviting. Really enjoyed our stay.

  • Jake C

  • May 2016

Y Castell

Simple, handy, beer.

  • H Cronje

  • May 2016

Y Castell

  • Kelsey Roberts

  • February 2016

Great place to stay

Stayed in y castell 3 times now, It's a great place to stay and your made to feel very welcome by all staff wouldn't stay anywhere else in Pwllheli and would always recommend y castell to people rooms really comfortable and get a great night sleep considering it's above the pub i didn't get any noise would definitely recommend it 😊

  • Stephen W

  • January 2016

Never again.

The bed literally filled the room.

Bulbs not working. Dirty carpets, sheets, windows. Music till 1am. Needs new management or demolition. If you only want to pay £40, there must be better somewhere. Alarm bells rang when my booking wasn't in the diary. A reflection of the lack of care for the "customer experience" that was reiterated by the shoddiness and grime that met the eye with every turn of the head. There was nobody at reception in the morning,- after 8. I hope they found the key.


  • November 2015

Y Castell

The lady in the bar named Dawn was very pleasant and helpful and whilst our room was small it was perfect for us as we were out most of the day so only needed the room to wash and sleep.

  • S Withington

  • July 2015

Y Castell

Very noisy, staff were not very helpful, key didn't work, would never stay there ever again, left a day early.

  • V Giblin

  • March 2015

Y Castell

Very friendly staff and willing to sort out any problems and give advice about local transport.

Also owner asked our advice about how rooms could be improved.

  • eva b

  • March 2015

weekend break

Weekend break for rock festival, therefore not concerned about noise from the bar.

Easy to get to the venue by car, therefore ideal for us.

  • jean turrell

  • October 2014

comfortable stay

a small but clean and comfortable room and good en-suite.

Bed comfortable, all in all very nice little hotel. Only on thing, it would be helpful to have a couple of hooks on the door!