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Reviews - Arenaa Star Luxury Hotel

57-61, JALAN HANG LEKIU, KUALA LUMPUR, 50100
This luxurious hotel is located in Kuala Lumpur, lying in close proximity to the myriad of attractions that this mesmerising city has to offer. The hotel is situated within easy access of delightful shopping opportunities, business areas, entertainment venues and dining options, making this an appealing choice for business and leisure travellers alike. The hotel comprises upscale accommodation options, providing guests with unrivalled comfort and convenience. The floors are decorated with elements and themes from the entertainment world. Guests can experience the convenience of high-tech facilities, which promote productivity for business travellers, and relaxation for those seeking a leisurely break.
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Overall score Guest rating scores since January 2013 Customer recommendation
Guest Reviews Based on 3 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
33% recommended this accommodation to a friend 33% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

It is not europan standart
For this price should be much more clean (in Asia clean is something diffreant than in Europe).
Breakfast was too Indian and most of it was uneatable for me.

Reviewed by
Marcin D

From Poland
Who stayed in March 2014

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Plush new hotel
Arenaa star is a new hotel so still in the process of being completed. Rooms are modern and contempory, with all amenities. They are lacking ventilation as no windows so gets very stuffy and damp. Great location inbetween China Town and Bukit Bingtang and near the landmarks. Staff very friendly and helpful, works are still being carried out so its very noisy in the mornings when the drilling starts. Good value for money very very resonable priced, had no hot water the morning we was leaving as there was an electrical fault. I will recommend this hotel and i would stay there again.

Reviewed by
A Afsar

From UK
Who stayed in February 2013

Group of women

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

still finishing building
The hotel was still being built and we had to share the elevator with builders and supplies, but had been open for two weeks. When we arrived they had no knowledge of our booking, when i showed them the confirmation from late rooms including the quoted price of 150 ringgits they asked me too pay 200 ringgits , i refused and they accepted 150 gracefully. I think the guy was unsure of procedure and 200 was the room rate without discount. However wifi did not work at all in the hotel and when i asked about it was told the server room was locked so there was nothing they could do and directed to mcdonalds. It has the potential to be a nice hotel when finished! But staff should be more helpful and friendly.

Reviewed by
Daniel W

From London, UK
Who stayed in January 2013

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