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71% would recommend it to a friend
Warm snd friendly
The hotel location is ideal for anyone sightseeing the local area .we were visiting Merthyr, pontlottyn and rhymmey.so it was easy access to all the places we needed to go.
The room was beautiful.fresh.spacious and very clean. Service was good staff pleasant
The only comment I have is the food took a while to be served however it was delicious when it arrived
Overall a great place to stay and definatley recommended
warm welcome helpful staff
Stay was ok but had a bit of a shock when arrived to see the the food hygiene rating was a 2.
Decided to have evening meal some were else.
The room was very old.
fashioned with two small single beds. Décor and furniture was tired and outdated. The wardrobe had no rail for hanging clothes. The shower did not work properly (no hot water) or the light in the bathroom. I paid £45 without breakfast which considering the state of the accommodation was poor value for money. The only positive things that I can say is that the room was clean and although the shower didn't work I was able to have a bath.
Main meal was so bad I couldn't eat it - walls in rooms paper thin I was woken twice in night by noisy guests in nearby rooms
Very no frills hotel
Very good breakfast and staff very polite....now for the down bits, there was no wifi, bathroom smelt of a sewer very noisy next door neibours, at 2-3 am, radiator did not work but kept being very noisy.
Good job we only used the room for a place to put our head down after the Wales / England rugby game and not to spend time in the hotel.
Very nice staff, very helpful
very nice hotel, very friendly.
room large and very warm considering freezing outside. good breakfast. nothing a trouble. good nights sleep. would deff stay here again.
Not enough parking but lovely room.
Not an easy place to find and proved even harder to find a parking space as they have a very small car park for the amount of rooms they have and there wasn't much space on the road either.
However it was a very nice, large and comfortable room and i did enjoy the meal that i had in their restaurant.
Comfortable and clean but dated
Arriving at night it was difficult to find the way in from a very dark car park - had to walk all the way round the hotel to find my way in even though I had already been to the front door and met the night porter.
The room was very clean, the bed reasonably comfortable
The furnishings are very dated but functional
Breakfast choice was reasonable although very greasy when served, and my toast a little burnt but was adequate in terms of portion and quality
Overall an acceptable option for price