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54% would recommend it to a friend
pleasant staff lovely clean room a bit dated but still nice, breakfast was lovely.
we have stayed before and am sure we will stay again.
customer skills low.
When we arrived at the hotel it took long before we were attended to.
We requested shower bathroom only but the staff does not have clue about rooms layout. The staff said we have to go up the stairs look at the room then report back to her. We were given family room that has the beds. I was upset but encouraged by hubby that we will not come here again but try and enjoy Porthcrawl itself. The toilet was dirty the sink was broken. First morning we were given cold breakfast that was offered to make. The over all experience is the hotel is short staff and their carpet smells.
Hotel rooms very poor no curtians blinds stained carpet burn holes even carpet on bath panel
Shocking rooms stained carpet's smells of pee Carpet in bathroom also on bath panel crack in window bedside tables very old door was broke, fan in bathroom disgusting.
Lacking in staff only one staff on to run it all very shocking . It should be shut down lack of staff.etc never stay they again.
Carpets dirty throughout.
Needs a Lick of paint. Room smelt damp. Carpeting the side of a bath didn't help.
Internet was only in reception not in room left me very disappointed
Booked for two nights only stayed one, Never again.
Value for money.
Me and my partner booked here just as a basic hub for resting when we went to the beach.
We went in with low expectations but we were pleasantly surprised. The room was a decent size and apart from the mass of stairs to reach it we were other very happy with it for the money. We requested a champagne bucket and flutes as we were celebrating our anniversary and they even gave us a box of chocolates for free and wished us a happy anniversary. The breakfast that is included in the price was a decent size and you can pretty much have as much as you like. The staff were pleasant and overall we left in good spirits and both agreed that we would stay here again.
What a lovely hotel and place , ok there is a nightclub below but enjoyed the experience
Single bedding always falls off when you turn over.
. Never big enough