Reviews - The Great House Hotel


High Street, Laleston,, Bridgend, CF32 0HP

Price From 202.09 AUD

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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (6)

83% would recommend it to a friend


Customer service


Food quality

Room quality


  • Jason S

  • August 2015

Not the best for the money. Noisy,cobwebs and musty smelling room

We stayed in the outside annexe room "lleft" the room was very dissapointing.

Cobwebs, musty smell and the bathroom was very poor condition. The room had dated decor and the noise from other rooms using taps etc was very loud. We booked this hotel on the basis it had a sauna and jacuzzi in the spa. We asked if there treatments available when calling but they were fully booked but we're told we could use the spa facilities. On arriving when we asked where the spa was we were told we couldn't use the sauna/jacuzzi as there were treatments booked but they would set it up for us at around 6pm. We had already arranged our meal for 7pm so this was no good. The evening meal was very good also the breakfast did not disappoint. There is nothing stating on the website that the spa facilities cannot be used if not having treatments.

We booked this hotel because it had a spa and although the treatments were fully booked we just wanted to have a relaxing day in the sauna/jacuzzi. We had narrowed the hotels down to two hotels and chose the wrong one. The staff did mention that there are refurbishments taking place to update the hotel so the rooms may improve but I can't see the noise from adjoining rooms changing as it is from the water pipes. Be warned that the noise is very loud as if they are in the same room!

  • J Stephens

  • May 2015

Fab little hotel, great restaurant

Hetel staff couldn't do enough for us, inclding keeping the restaurant open to accommodate our very late arrival.

Food was fantastic, as you'd expect from a restaurant that appears in the michelin guide. Rooms were clean and very inkeeping with the style of the building. This is not an uber modern hotel so if that's what you're after it's not for you, but it is full of charm & character & the staff & food are both wonderful. Couldn;t fault it, would go again.

  • Stuart N

  • January 2015

The Great House Hotel

Good hotel but food a little expensive.

  • B Boughey

  • September 2014

What a wonderful hotel and the staff and food are excellent a real gem

We stayed for one night as visiting a friend but only wished I could have stayed longer as the staff and owners really take care of you.

The spa I would of loved to have used but was not there long enough but will be back to try out the facilities. The food was excellent the staff very professional the restaurant is relaxing, cosy, and great for a special occasion. Our room was cosy clean and every comfort you could ask for and the home made cookie delightful. A real gem will be back.

  • Alex L

  • April 2014

Lovely old house in Wales

Had a very lovely stay.

The restaurant was FANTASTIC... really incredible food. Enjoyed the lovely old house as well. The low doorways with red ribbon reminders really amused me. Overall we had a very nice time.

  • A Macleod

  • January 2014

Good value for money.

Hospitable accommodation & good customer service