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Customer Reviews

Our reviews are from genuine customers. We verify that the customer has stayed before leaving a review.

Very Good

All reviews (129)

81% would recommend it to a friend


Customer service


Food quality

Room quality


  • Leigh B

  • August 2014

Toilet dirty on arrival, however dealt with promptly after speaking to reception.

Room no better than a premier inn and don't like the upgrade requirement for a "snugly" duvet. Only advantage over premier in was the pool and gym.

  • A Smith

  • August 2014



  • S Round

  • August 2014

lwisure break

Great hotel to kick start a fitness regime.

  • S Pope

  • August 2014

A great hotel, the room was lovely, the fitness centre was great.

Go early for dinner in the bar as the tables get taken early.

  • denise w

  • August 2014

Staff were excellent

Really nice hitel

Great gym facilities and pool

  • Helen m

  • August 2014

Good value for money

Good value

Rooms clean and comfortable

Good facilities

  • M Pinner

  • July 2014

Not suited for children - poor value for money

We stayed at this hotel for a 3 night break in cardiff.

We paid well over £130 per night for a family room. My two young children slept on an old sofa bed, with thin shabby mattress. The room was small and extremely hot. No air conditioning and very dated. There wasn't much food choice for children, no where for children to play. Not an overly friendly or happy hotel. It did have a nice pool and the breakfast was good. This was our honeymoon (with the kids) it cost over £400 and we were gutted. Cardiff was excellent though so we spent time away from hotel as much as possible.

  • T Searle

  • July 2014

Value for money and very friendly staff

  • R Martin

  • July 2014

Two night stop in Cardiff

Very convenient location just off the M4.

Good for access to the city of Cardiff or for days out as Swansea, The Gower etc within easy reach. Have stayed at the hotel on several occasions. Clean, value for money and access to all facilities including the Health club and a Starbucks within the hotel. Breakfast ok and Hotel restaurant prices as you would expect. Only minor issues were no air conditioning which was needed during the recent hot spell and some TV channels unavailable. Would recommend to those wishing to use the hotel as a base.

  • d stickler

  • July 2014

Third stay this year, will not be staying again, each time was worst than the last.