86% would recommend it to a friend
Holiday Inn, Doncaster just off A1 is ideally located to meet up with friends.
The staff are very friendly and breakfast is very good. There is always a relaxed atmosphere, so you know you can just chill and enjoy your time away.
Whilst generally happy with customer service etc I was very disappointed with bar menu and rump steak which you could have played cricket with.
Was given a "Free" pint when I complained however I thought it very expensive for a bar meal-with poor range of veg
On the other hand breakfast excellent and service good
Superb stopover from London to the far north
A fantastic experience all round.
The food far exceeded expectations, and the service was impeccable.
Great stay / facilities
Clean and spacious family room. Good choice of breakfast. Relaxing spa. Decent gym. Big car park. Well kept gdns
Great location near to motorway and 10 min drive to Doncaster shopping centre
un- clean hotel
The hotel exterior was in need of a good paint the rooms where tired and dated the leisure facilities where very poor the Jacuzzi looked like it had never been cleaned with hairs and dirt floating around in it.
Response from hotel
Dear Marie H,
Thank you for taking the time to post a review of our property. Please accept our sincerest apology for the over-all issues you had and any inconvenience you may have encountered that did not live up to your expectations. We want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. For that reason, the comments are troubling and will certainly be looked into. Thank you for staying and we hope you give us another chance to show you how great our hotel is.
worth a look, staff helpfull......easy to get too
only complaints, parts of sitting area needed dusting and hovering, biscuit crumbs same place over the 2 nights we stayed, and realy dusty behing the large sofa where the rail is.
food was good......but...!. very pricey for basic burger and chips.....ect ect.....
Response from hotel
Dear Jeff M,
Thank you so much for your review of our hotel. We appreciate your positive
feedback on our hotel staff. We work diligently to ensure our facilities
are well maintained and we try our hardest to provide not just good value,
but comfortable, clean and friendly accommodations. It's truly regrettable
that your stay was negatively affected due to the level of cleanliness
during your stay. Please accept our sincere apologies for any inconvenience
it may have caused you. We take all reviews very seriously and your
feedback will help us improve for our next guest or your next visit.
We know you have many choices when it comes to lodging and we hope you will
continue to choose IHG for your travel needs.
Lovely people and a good hotel , great breakfast and good evening meal