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88% would recommend it to a friend
Good Service at the Hotel Mariners
Very friendly service, great breakfast choice.
Would stay again
A centrally located and comfortable, clean hotel.
I stayed at The Mariners Hotel for three nights, using Haverfordwest as a base for a walking/sketching holiday in Pembrokeshire.
The hotel was perfect for this purpose - centrally located and accommodating (allowing me to check my luggage in a few hours early to avoid me having to lug it around all afternoon) with clean, smart rooms and helpful staff. I didn't dine at the hotel, aside from breakfasts, but these were also good. Though there was some noise close to my room on the final night of my stay - the warm weather requiring the windows to be left open - this did stop at eleven and didn't stop me sleeping.
Really good hotel
Customer service excellent.
Room clean. Bathroom lovely and the shower worked really well. Bed comfortable. Food very good quality and plentiful. Well stocked bar including real ale. Breakfast was obviously freshly prepared to order and was piping hot. For the price I simply cannot fault this place. Will definitely visit again.
We were only in and out on the way to a wedding, but it had everything we needed.
Response from hotel
Thank you for taking the time to write a review. We are pleased that your over night stay was comfortable.
Difficult Nights Sleep
Very pleasant friendly staff.
Accommodation however has paper thin walls, noisy water pipes and very creaky floorboards. Sleep ruined (2 nights) by other guests in next room arising at 04:30 and continually running water, flushing toilet, talking loudly and walking around for hours on end; they seemed to be on a mission to singly handed drain Llys y Fran reservoir of water. Semi-reasonable cooked to order breakfast let down by a poor quality 'chip shop' sausage.
Response from hotel
Thank you for your review after your recent weekend stay. We apologize for the difficult sleep that you experienced. As to the breakfast sausage they are bought from a local source. We found the majority of our Customers prefer a non seasoned sausage with their breakfast.
As illustrated the Hotel was established in 1625 and the character of the Hotel is unfortunately for some customer’s - squeaky floor boards, to others this is character.
However as to the disturbance from a neighbouring room, had you phoned Reception and spoken to the Night Porter, he would have then investigated the disturbance and contacted the guests. We can assure you that the walls and doors do reach building regulations and are insulated, but at that time of the morning, sound does carry and travel louder when everything else is quieter.
Your comments have been noted, and will be taken into consideration on our next maintenance schedule.
Best in (Haverford) West
I've been staying at the Mariners for a couple of years now, and its always been cosy, homely and with excellent food.
However, and this is a good thing, on my recent stay earlier this week I was delighted to see that there has been substantial investment into the property. Everything seems freshly painted, new and better than before. I am delighted. The food is still absolutely top-notch; huge tasty servings and reasonably priced. In West Wales there aren't many decent hotel options but the Mariners has raised the standard again. A thoroughly enjoyable stay.
Booked this Hotel as our friends were getting married a few yards up the road.
You get a 12% discount from Late Rooms or a discount from the hotel itself for a group booking. Our Stay here was faultless, they were in the process of modernisation of the hotel both inside and out. We were lucky enough to be given one of the new rooms (which was lovely). Food was excellent. Staff are extremely helpful and nothing is too much trouble. Being big tea/coffee drinkers our inroom supply ran out quite quickly when we mentioned this it was replaced immediately. I would recommend This hotel to anyone as there is soo much to do and see and the town and shops are just a stroll away.
very welcoming and comfortable
Staff very well trained - nothing is too much trouble.
Very welcoming, friendly and comfortable hotel.