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46% would recommend it to a friend
There was a smell off stagnent water every time we entered the bathroom, the window only opened a very small way which was fine for safety reasons but there was no air con and it became unbearably hot and stuffy during the night
I have to first say the staff in this place are lovely and very helpful, when we first got into the room although they are non smoking rooms we could instantly smell tobacco and really strong too, I rung down to reception and told them and they were more than happy and super fast at moving us to another room which was really nice,clean and had no smell of smoke
Fixtures and fittings
Some of the fixtures and fittings in the bedroom and bathroom were broken but this did not detract from the experience.
The bathroom was surprisingly luxurious and was one of the few hotels I have been in where the shower did not leak all over the floor. The bed was comfortable and value for money is 10/10.
They could make improvements by knocking it down & starting again, it was filthy & smelly
Would never stay at this hotel again.
Couldn't get home fast enough very very disappointed.
Very hot with no air con or fan,
The stay was nice it was comfortable and warm clean room nice people lovely food
Me and my colleague were booked in for breakfast 7.00am were told someone would be right with us, no-one showed.
we heard other customer saying the chef had not shown up,
So we left as we had a meeting to get too, very disappointed we payed for a breakfast we didn't receive. the next day the chef was there but no one took our order they just put a breakfast on our table, I don't like eggs or tomotoes but they were on my plate, if they asked I could of told them this.
Oldbury stop over
Very convenient and friendly staff will stay again
We stayed for 1 night only, but it was very nice stay, friendly staff clean rooms and breakfast was good.
Go elsewhere for the money.
Well firstly, hard to get a parking space as there wasnt that many.
There is one very old and smelly lift. Not enough signs to direct to rooms, we didnt know we had to walk almost into the gym to get to our room as per the lack of signage. one corridor floor was flooded and a guy was trying to mop up. I was not happy as my partner is pregnant and we were in a rush to get back out of the hotel. Many lights were out, at least 2-3 were flickering like crazy in the corridor. Room was an ok size, but we were hit with a 'toilet smell' which is probably why the window was left open. The mattress was horrendous, could feel every spring and was hard. The toilet roll holder was hanging out of the wall, not far off coming out. We needed the fan on at night as the there was no breeze through window (all windows lead to a sort of greenhouse area). Was very hot. Plenty of tea/coffee/milk which was nice. Although I was surprised when I drank my coffee and had a long hair in it. Spat it right out. £82 for the room at late notice was the cheapest we could find. Would have rather spent more and gone to a Premier Inn.