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Reviews - Heartland Hotel Auckland Airport

14 Airpark Drive , Airport Oaks, Auckland, 2105
A warm welcome that's worth checking into Heartland Hotel Auckland Airport, one of the closest accommodation to Auckland International Airport. We're located in the Airpark Business Centre only minutes from the terminals, and 17kms from downtown Auckland.

We offer 142 guest rooms, all air-conditioned with internal/lift access and keycard security locks. Choose either studio rooms, or suites featuring kitchen facilities and separate bedroom. Rooms with king-size beds and spa baths are available.

Our Food & Beverage Facilities include a Breakfast Room which is open daily from 5.00am - 10.00am (conditions apply). The lobby bar is open from 4.00pm for beverages and light meals. Overnight parking, Long term airport parking is available by pre arrangement or as per the terms of your selected room type and plan. A free scheduled airport shuttle service is also available.

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Overall score Guest rating scores since August 2013 Customer recommendation
Guest Reviews Based on 1 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
94% recommended this accommodation to a friend 94% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Although the staff were sweet, there were a number of ways this hotel could improve. There was a problem with picking up the airport shuttle and it took 45 mins and a number of phone calls before I was on my way to the hotel. Not really great if you have just come off 24 hours of travel with a late night landing. The beds were soft and then I was awoken by loud banging in the corridor at 5 a.m. followed by a leaf blower and crane outside my bedroom door at 8 a.m. Unfortunately, I just can't recommend this hotel...

Reviewed by
Janet A

From London, UK
Who stayed in August 2013

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