Our reviews are from genuine LateRooms.com customers. We verify that the customer has stayed before leaving a review.
95% would recommend it to a friend
Fabulous place to stay in Cardiff - ticks all the boxes
We stayed overnight.
The hotel is very centrally located with John Lewis literally across the road. The room was spacious and clean and the bed and pillows very comfortable, the bathroom also a good size with a good shower. I stay in a lot of hotels so am quite picky - this one is excellent , good value, great location, and you feel genuinely welcomed. 10/10.
Myself and my two daughters spent a shopping w/e in Cardiff and this hotel was perfectly situated for station, shops and restaurants.
Rooms were excellent and breakfast really good. We would stay there again.
Top class hotel .
The room was pristine . Excellent location handy parking and very helpful and friendly staff .
Management Policies Need Review
I left my expensive electric toothbrush here and when calling back the next day I was fobbed off by three different hotel staff, taking my details and claiming they would call me back which they never did.
When the hotel front manager "Samir" eventually investigated the issue, apparently the cleaning staff had thrown the item away. Samir offered that the cleaning staff would pay for a replacement from their wages if I emailed the details. Of course I did not email the toothbrush details because this is ridiculous. The cleaning staff work under hotel policies, in their employment, and as such if the hotel is offering me a replacement they should be doing so from their budget not from their staffs pocket. The hotel was fantastic in terms of cleanliness, comfort etc. but the thing I will remember off this hotel is none of that, it is the poor customer service and even poorer management attitudes.
We booked the Radisson for our first anniversary and were delighted with the service.
We were also given a complimentary room upgrade and decided to stay an extra night. We had such a lovely stay. The location was perfect as it was so close to the centre.
Really enjoyed our stay, great city location
I can't recommend Radisson blu more highly.
We stayed for a midweek break. The staff couldn't do enough for us, especially the staff at breakfast who remembered us & how we liked things & made sure we were well taken care of. The rooms are clean & spacious & our bed was so comfortable.
The staff went above & beyond.
Always enjoy my stay at this hotel.
Great location and views of Cardiff. Staff helpful and food good.
Can't fault this hotel, fabulous rooms, friendly staff, fantastic view from the 20th floor.
Excellent Hotel, very convenient for City centre shops etc.
(just cross the road and you're there) Front desk staff were very polite and helpful, our room had been made up as a double rather than a twin but they had a guy there in literally two minute so rearrange things. The room and bathroom were spotlessly clean. The breakfast was very good, we never had to wait for a table and there was a wide range of food on offer. We had a bar meal on the Friday night which was very good quality. My only niggle with the hotel would be the price of drinks, I'm afraid I find £4.95 for a pint of lager rather over the top. All in all though would definitely recommend this hotel.