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Reviews - ATLANTIC HOTEL

3Visit Wales Assessed Hotel Ratings explained
THE SEAFRONT WEST DRIVE, PORTHCAWL, CF36 3LT
The Atlantic Hotel is conveniently situated on the sea front within a few minutes walk of the town centre and the picturesque harbour, on the unspoilt coast of Porthcawl. A few minutes walk in a westerly direction is Locks Common leading to the extensive sands of Rest Bay.

The hotel is ideally placed whether you are visiting the area for pleasure or business, sited midway between the South Wales cities of Cardiff and Swansea, near to Bridgend and Port Talbot. The hotel is the perfect base for a golfing holiday in Wales with a choice of several golf courses in Porthcawl.
Picture of ATLANTIC HOTEL, PORTHCAWL at LateRooms Rollover image to see larger view. Rollover image to see larger view. Rollover image to see larger view.
Overall score Guest rating scores since March 2013 Customer recommendation
Guest Reviews Based on 43 reviews
  • Customer service
  • Cleanliness of accommodation
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly
84% recommended this accommodation to a friend 84% would stay again
Filter reviews by guests
  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Thought i was going to have a special birthday meal,no chance
We were not told at any time the dining-room would not be open on Sunday 24thMarch(my birthday)evening,and were offered a Chineese take-a-way,that we payed for!!And on the Monday 25th,morning there was no Welsh Full Breakfast,only anything to do with eggs,boiled,poached or scrambled.We were both very disappointed and will think twice about booking there again.Don't you think someone would have told us the situation if not when we booked,or when we booked in.LynneRowlands(Didn't even offer a free drink to apoligise)

Reviewed by
lynne rowlands

From Mountain Ash, UK
Who stayed in March 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Room for improvement
Whilst the room was clean and pleasant on first impressions, the pillows were as flat as pancakes, the heating was stifling and the bathroom was dated. Despite ordering our first 2 courses in the evening and finishing these by 8.45, no-one came to clear our plates and ask if we wanted a dessert, when we requested this ourselves at 8.55 pm we were informed the chef had gone home but the waitress could plate one up! The staff could benefit from some customer service training, as they lacked sincere interest in their customer's needs. Disappointing stay.

Reviewed by
heather p

From UK
Who stayed in March 2013

Couple

  • Customer service
  • Hotel cleanliness
  • Quality of room
  • Value for money
  • Quality of food
  • Family friendly

Hübsches Hotel mit toller Lage für eine Nacht
Das Hotel liegt wirklich unschlagbar an der Promenade, gutes Restaurant/Bar, nettes Personal. Das Zimmer war ARG klein für 2 Personen mit Gepäck, aber liebevoll eingerichtet mit netten Details. Kein Fön, nur ein Handtuchset - ein Set für die zweite Person mussten wir nachbestellen. Das Bad.... naja. Der Duschkopf hatte schon bessere Zeiten gesehen (das ist sehr beschönigend...) und mich dazu bewogen, lieber nicht zu duschen... der braune Teppich in Zimmer und Bad trug auch nicht zum hygienischen Eindruck bei. Matratze des Bettes war eine Katastrophe, nur Drahtfedern zu spüren!! Für die letzte Nacht unseres Urlaubs okay wegen Nähe zum Flughafen, mehr aber nicht.

Reviewed by
Kirsten F

From Germany
Who stayed in October 2014

Couple

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All reviews posted are the opinions of people who have stayed at this accommodation, not of LateRooms.com. These opinions may vary greatly and should be considered alongside all the other information available for this property. If you have more questions regarding our guest reviews read our FAQS.

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