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91% would recommend it to a friend
Underwhelmed by service in the restaurant.
Not up to usual impeccable standards we've come to expect from Hilton Cardiff. No bread offered to our table although all other diners were offered this. When requested came without butter had to make a further request. When the bill came we'd been charged for a dearer bottle of wine than we'd had. To be fair the bill was adjusted when pointed out. Perhaps the hotel was employing temporary staff over the summer. Breakfast was also uninspiring. No fried eggs no mushrooms and the chef nowhere to be seen to request these items. No card available in rooms to make comments.
Hilton short stay
Hotel itself was lovely.
Bar staff were very helpful with local advice as to where to go for food bars etc. front of house staff were approachable and competent. Only negative comments are that arrival at hotel was a slight problem to find correct road to access main doors. Also no parking unless you pay for valet parking didn't realise until booking was made so no choice on this and that there was a quite lengthy wait to get the cars moved some congestion therefore but car always brought to the front of the hotel fairly quickly. Otherwise room was lovely big and clean.
Splendid stay in Cardiff
Excellent in so many ways - great location, great service , a big comfortable bed, and a bath and separate shower.
Our room was very dated!.
carpet looked really old and dirty, stale and smelly. On the positives the bathroom was really clean and smart looking, staff were very profesional and helpfull also food was very good!!!
Fab overnight stay
My daughter & I + 2granchildren had a fab overnight stay last weekend, we had a lovely room, used the pool, hot tub & had the best breakfast ever!!....
Next time we return it will be for longer hopefully.. Thank you for a wonderful stay.
Cardiff Hilton Stay
Very good location.
Nice hotel. Staff very helpful. Breakfast great - other meals not so good.
lovely stay in a great location
Stayed at the Hilton midweek.
Lovely location but no available parking other than valet which was quite expensive. This made parking the car inconvenient. Breakfast was brilliant and the gym and pool was lovely too. Would recommend to everyone.
Our stay at the hotel was very pleasant and we would definitely stay there again.
The hotel is well situated for city centre and for buses to bay area.
Reception staff very helpful.Breakfast staff rather sullen but food ok. Very high spec rooms. Over all really enjoyed. Spa excellent
Cardiff night out
Really enjoyed stay lovely hotel and staff , room great and spacious