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67% would recommend it to a friend
Thoresby Hall Hotel & Spa (Half Board)
Food was beautifully presented but a few extra vegetarian choices would have been appreciated.
Read the small print
I thought I would combine a business trip with a treat for my daughter how badly could of this have gone!!!!.
Probably my fault entirely although I do intend to logged back in to reread the details of the hotel. A bit late after the horse has bolted though if you get my drift. Looking for a last minute deal, as the previous spa hotel we selected had sold out between us viewing and purchasing. So this one looked fine as I scanned through the photos and speed read some of the text. A short overnight spa chillax was just the ticket to spend some precious daughter Mummy time as a special treat for my hardworking 25 year old daughter full of the rigors of a full on London life .
I couldn't of got it more wrong if I had tried much to the disappointment and stroppiness of my daughter who was so looking for to our girlie expedition. The coach park should of been a giveaway to what lay ahead of us................ It took us several minutes to realise we were at a Warner's OAP village this was no swanky spa let me tell you seriously apart from the staff we were the youngest guests, our fellow residents were the 70 plus crowd. There were even special indoor parking lots for zimmers, wheelchairs and sticks alike.
The staff were truly lovely which kind of did make up a bit but I wasn't pleased that after spending two hours trying to phone the spa directly and leaving two messages it was still constantly engaged and no one bothered to phone us back either. The worst of it when we did arrive which must of been around 5ish the spa was already closed I mean what spa closes at 5 ????, of course it caters for the residents that are honed into the routine of dinner at 7 and bed by 10. Most disappointing even so, if I had known beforehand I would have definitely cancelled the whole reservation not wishing to disappoint my daughter. The two 30 minute spa treatment slots that were available the next day were simply too short and too tight time wise to slot in with our ongoing travels. As my daughter also quite rightly pointed out Mum I don't want to look at bunions and wrinkles at 25 I'll use my treat somewhere in London instead. The place is a maze and quite honestly some of the less capable residents must really struggle to get around there is a lot of walking. The newer part of the hotel is very dated and the rooms are depressing unless you like beige and brown of course, it lacks any finesse in décor. However the old Hall is in contrast amazing and has been tasteful refurbished. It is a pity that the main hall is set out like a nursing home there are lines of arms chairs to accommodate the elderly guests. I can only describe the food like school dinners, pretty disgusting on all levels. My daughter had cold frozen seafood that tasted of brime and I had an equally horrible fried risotto( I was puzzle too) Nothing was home cooked and fresh from what I could see. Even the carrots were frozen, it was mass catering on a whole new level and the food was completely dismal. I left my main dinner and so hungry deciding to join the buffet queue for the roast dinner which was as bad but I have to say the beef was slow cooked and tender with a moderate tasty gravy. The Yorkies which usually my favourite I am sure were readymade and tasted of cardboard but I was staving. The desserts were definitely brought in and even my sweet tooth couldn't succumb to the sugary E numbered delights. Suzi :(
Hotel, food and lovely room all perfect.
All in all a thoroughly enjoyable weekend. Would definitely recommend this hotel if you're looking for a nice relaxing weekend.
great stay as usual. like coming home.
lovely room,very clean, excellent service as usual nothing too much trouble.great show.
Expecting something a little different
I am not particularly a clean maniac, but when arriving in the room and finding hair in the bath tub I wouldn't add it to that category.
I was expecting to be in the main hall rooms (especially for the price I've paid) and instead we were placed in another part of the hotel - which resembled much like your standard 3* hotel. Also - no WiFi in the room also came as a complete surprise, and the food was nothing to die for. It was simply not worth the huge amount of money spent on a weekend break... and also.... perhaps it was simply a coincidence but we were the only couple below the 65yrs old mark.... which this also came as a complete shock and completely unexpected. I would strongly advise the Hotel to mention this clearly somewhere in their website as a young couple could find themselves a little displaced (to be precise - I have nothing against the elderdy, actually I absolutely adore them but perhaps not on a romantic weekend break). Many Thanks
Great customer service
Walk like a man weekend
Stayed in an Historic Room which was first class.
Lovely views over gardens and very quiet. Ate in the Blue room one night which was well worth the extra. "Walk like a Man" was the entertainment on the Saturday evening and they had the room swinging and singing aloud. A very enjoyable time was had by all. Can't fault Thoresby Hall Hotel with all their amenities. Well worth a visit.
Entertainment team were excellent. Beautiful hotel.
It's like a cruise on dry land
I booked this hotel last minute as a birthday treat.
When we arrived there was a long queue of people checking in so we had to wait a while. The receptionists service was very good although they couldn't find our booking and we had to wait about 20 mins to get sorted. We unpacked and went down to the pool and spa area. The pool and jacuzzi were colder than we would have expected and the steam room and sauna could only seat 6 people at a time. The clientele of this hotel were generally of retirement age so it did feel like we were on a cruise on dry land. The evening meal and breakfast were of an acceptable standard and the service was fairly good. The evening entertainment was certainly geared towards the older generation which we found funny. Had I known Warner hotels really cater for the more mature client I would have stayed elsewhere.